Bayhealth · 10 hours ago
Emergency Department Unit Secretary
Milford, DE
Part-time
Onsite
Mid Level
$19.66/hr - $29.49/hr
3+ years expBayhealth Medical Center is Central and Southern Delaware’s healthcare leader, and they are seeking an Emergency Department Unit Secretary. The role involves greeting staff, patients, and visitors, maintaining compliance with regulatory requirements, and performing clerical duties to support efficient patient care.
Emergency MedicineHealth CareHospital
Responsibilities
Ensure that all consults are placed to the proper group/ physician within in a timely manner, as to not delay patient care
Ensure that all alerts and codes (head, heart, stroke, gray, blue and rapids) are placed in proper mechanism or called to operator (Page Gate or perfect serve)
Notify the trauma surgeon and all appropriate departments for all trauma alerts/ codes, by utilizing the trauma notification check list, ensure that every call is documented with the time the call was placed and with whom you spoke with. If trauma surgeon is in the OR, go down the trauma doctor list until a doctor can be found to come in and cover
Initiate transfer calls to other facilities for ED doctors. If patient is to be transferred, ensure that the appropriate imaging (if any) is secured and provided to assigned RN; imaging should also be pushed to the receiving facility. Printing and organizing the chart for transfers that includes an EMTALA, face sheet, and any other pertinent documents
Contacting Air Methods for all patients that require flight; if all options are exhausted, look at ground options to secure transport
Ensure that all consults are placed to the proper group/ physician within in a timely manner, as to not delay patient care
Function as liaison for ED physicians when making calls to other physicians and facilities to attain vital information for patient; ensure that all requested call backs are returned within 15 minutes. If calls are not returned within time frame, facilitate additional call
Maintain call log for doctors that include name of doctor contacted, time contacted, time call was returned, and if multiple calls were required
Direct all incoming calls from physicians, NP’s, and PA’s to an ED physician so that report can be given on expected patients
Call Real Radiology to get CT & X-ray results per physician request
Notify respiratory for all orders placed by physician (breathing treatments, ABG/ VBG, inhaler requests, Bi-Pap, etc.)
Call materials for replacement crash carts and airway boxes; contact Agility to acquire pumps for the department and notifying plant operations when tube system goes down, call bell system isn’t working or when the tv in patients’ rooms aren’t working
Coordinate with security to make them aware when there is inmate on site and notify them once patient is moved to floor
Contact police when we receive shooting or stabbing victims and follow proper protocol for calling in additional doctors for mass casualties and Medical Examiner and PCP for expired patients
Complete deceased log which includes death certificates, transit form, body release form, rhythm strip form, and printing the patient expiration document from Epic
Collect paperwork from all pods, registration, swing, and mental wellness unit and place in medical records bin to be collected in morning or place in mail for DMV
Confirm that the admission board is complete and up to date, to include that all IMC and ICU patients are updated for billing purposes. This board should also have the consulting physicians, if any, as well as room numbers
Complete charging for DME closet using Motion MD
Handle multi line phone system; utilize fax machine, call bells, and actively listen to the EMS radio for priority one patients and notify the appropriate departments (trauma doctor, respiratory, anesthesia) while ensuring that all APC/physician/nurses/techs phones are accounted for and fully charged for the beginning of the shift
All other duties assigned, within the scope and range of job responsibilities
Qualification
Required
Education: High School Diploma or GED
Credential(s): Basic Life Support
Experience: Required: At least 3 years of medical experience; working in a medical office, registration, scheduling, or front office. At least 2 years of Customer service experience
Preferred
Education: Certificate Program Medical Terminology
Credential(s): Certified Nursing Assistant
Benefits
Generous Paid Time Off and Paid Holidays
Matching 401(k)/403(b) Plans
Excellent Health, Dental, and Vision
Disability and Life Insurance options
On Site Child Care
Educational Reimbursement
Health Care and Dependent Care Flex Spending Accounts
Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!
Company
Bayhealth
Bayhealth is an advanced non-profit healthcare system that provides penn medicine for heart, vascular, cancer and orthopaedics.
1001-5000 employees
H1B Sponsorship
Bayhealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (25)
2023 (17)
2022 (16)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Terry Murphy
President and Chief Executive Officer
Mike Tretina
Senior Vice President And Chief Financial Officer
Recent News
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