Stripe · 2 hours ago
Chief Operating Officer (COO) & Deputy Trust Officer, Bridge
San Francisco, CA
Full-time
Hybrid
Director/Executive
$201K/yr - $301K/yr
10+ years expStripe is a leading technology company focused on simplifying online payments, and they are seeking a Chief Operating Officer & Deputy Trust Officer to oversee the bank's daily operational performance. This role involves managing operational workflows for stablecoin issuance and ensuring compliance with regulatory standards, while also supporting fiduciary responsibilities and coordinating cross-functional execution across various teams.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Lead all day-to-day operational functions for the trust bank including issuance operations, custody operations, reserve operations, reconciliation, and customer settlement flows
Design and maintain operational playbooks, business continuity procedures, and control frameworks aligned with OCC safety and soundness expectations
Oversee operational readiness for product changes, new asset types, new partners, and new currencies
Work closely with engineering to ensure operational workflows are ready to go
Support the Trust Officer in fulfilling fiduciary responsibilities for all custody and safekeeping activities
Oversee fiduciary recordkeeping, including account setup, segregation, ledger accuracy, and periodic reviews
Ensure trust operations meet OCC fiduciary standards, including 9.6 annual reviews, fiduciary audits, internal controls, and documentation
Act as acting Trust Officer when designated by the President/Board
Implement and maintain OCC-aligned internal control systems across operations, custody, reconciliation, and settlement
Ensure compliance with GENIUS Act requirements related to issuance, redemption, and lawful-order execution
Partner with Compliance and CRO on operational risk testing, issue remediation, and supervisory responses
Maintain audit-ready documentation, operational logs, and evidence repositories for OCC examinations
Coordinate execution across engineering, legal, product, compliance, finance, and treasury teams
Lead operational readiness reviews for new features, new jurisdictions, and new integrations with custodians and banking partners
Drive cross-functional alignment on SLAs, exception handling, operational uptime, and incident root-cause analyses
Oversee relationships with banking partners, reserve custodians, and critical vendors
Ensure all partners meet OCC third-party risk expectations
Maintain vendor performance dashboards, SLAs, due diligence packages, and ongoing monitoring
Own the bank’s operational continuity, incident management, and crisis playbooks
Lead triage and resolution of operational incidents, coordinating across engineering, custody, and compliance
Oversee post-incident assessments and ensure timely remediation
Provide regular updates to the Board and Risk Committee on operational performance, control testing results, and emerging operational risks
Present metrics and KPIs related to mint/burn SLAs, reconciliation integrity, reserve operations, custodian performance, and operational incidents
Qualification
Required
10+ years of experience in bank operations, trust operations, custody operations, or payments operations in a regulated financial institution
Proven experience managing high-volume, control-heavy operational environments
Deep familiarity with OCC regulatory standards, fiduciary banking requirements (12 CFR Part 9), and digital asset custody expectations
Exceptional operational discipline and documentation skills
Strong collaboration and communication abilities, including experience working with auditors and federal regulators
Preferred
Experience with blockchain-based transaction flows, mint/burn operations, or digital asset custody
Benefits
Equity
Company bonus or sales commissions/bonuses
401(k) plan
Medical, dental, and vision benefits
Wellness stipends
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
Crowdfund Insider
2026-01-25
2026-01-25
2026-01-24
Company data provided by crunchbase