Sentra · 5 hours ago
Technical Account Manager
Sentra is dedicated to revolutionizing the way organizations approach data security. They are seeking a Technical Account Manager to oversee the entire customer lifecycle, providing technical and strategic guidance to maximize the value of Sentra’s platform for enterprise clients.
Responsibilities
Serve as the main technical contact for enterprise clients, establishing trusted, long-lasting relationships
Conduct regular account reviews and recommend optimizations to enhance Sentra’s solutions
Provide guidance on Sentra’s products, facilitating smooth integration across multi-cloud environments
Identify and address risks, inefficiencies, and areas for improvement in customer environments
Collaborate with Technical Support to ensure customer satisfaction
Oversee deployment phases, ensuring seamless transitions from proof-of-concept to full implementation
Provide ongoing support to ensure successful adoption of Sentra’s platform
Deliver training to help customers maximize Sentra’s capabilities
Act as a customer advocate, collecting feedback to inform product development
Qualification
Required
5+ years in a technical, customer-facing role, such as Technical Account Management or Solutions Engineering
Proficiency with cloud platforms (AWS, Azure, GCP) and a strong understanding of data security and classification challenges
Solid knowledge of data security concepts and compliance frameworks (e.g., GDPR, HIPAA)
Proficiency in SQL and scripting languages (e.g., Python)
Bachelor's degree in Computer Science, IT, Cybersecurity, or equivalent experience
Excellent communication skills, with the ability to convey complex technical concepts to varied audiences
Strong problem-solving abilities and experience handling technical challenges effectively
West Coast location
Company
Sentra
Sentra is a cloud-native data security platform that utilizes AI to automatically discover and classify data.
Funding
Current Stage
Growth StageTotal Funding
$103MKey Investors
Key 1 CapitalStandard IndustriesBessemer Venture Partners
2025-04-22Series B· $50M
2023-01-31Series A· $30M
2022-04-11Seed· $23M
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