Customer Service Representative - Porter Corp jobs in United States
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PlayCore · 11 hours ago

Customer Service Representative - Porter Corp

positionHolland, MI
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

PlayCore is a company that supports a network of Dealers by providing solutions to meet customer needs. The Customer Service Representative will act as the primary contact for Dealers, managing the quote and order process, and addressing any issues or questions to facilitate sales.

CommunitiesEducationRecreation

Responsibilities

Serve as the primary internal contact for our Dealers – working with them through calls and emails to manage the quote and order process and helping provide solutions to meet our customer’s needs
Act as the liaison between our Dealer network and the company, supporting the Dealers sales needs, addressing any issues or questions, and providing timely solutions
Support quoting activities by gathering and reviewing necessary information, manage the quote process, and ensure accuracy and completeness of information when quotes transfer to orders
Support companies’ ability to monitor/track sales pipeline through daily implementation of Hubspot-CRM and Quest activities
Follow up with Dealers on outstanding quotes, provide necessary support, and address end customer concerns to help convert quotes to orders

Qualification

Microsoft OfficeEPICOR ERPHubspot-CRMTime managementEffective communicationActive listeningCreative problem-solvingTeamwork

Required

Must possess a high school diploma
Demonstrated proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Power BI and Outlook)
Ability to effectively communicate and be an active listener
Resourcefulness and creative problem-solving skills
The ability to work well with others
Time management

Preferred

Bachelors degree
Demonstrated proficiency using EPICOR ERP, Hubspot-CRM, Quest, or similar systems

Company

PlayCore

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PlayCore helps build stronger communities around the world by advancing play through research, programs, and partnerships.
dateFounded in 1997
location
Chattanooga, Tennessee, USA
people-size1001-5000 employees
web-link
http://www.playcore.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Irving Place Capital
2017-10-03Acquired
2007-02-22Private Equity

Leadership Team

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Roger Posacki
President & CEO
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Stephanie Devine
SVP of Marketing & Brand Strategy
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Recent News

Google Patent
Topographical playground structures and a method of making the topographical …
2025-04-03
Pulse 2.0
PlayCore Reveals Continuation Fund Led by Sage Equity Investors
2024-12-03
AltAssets Private Equity News
Leonard Green GP secondaries fund Sage leads continuation fund for Court Square’s PlayCore
2024-11-25
Company data provided by crunchbase