UF Health · 12 hours ago
VP, Patient Financial Services
Gainesville, FL
Full-time
Onsite
Director/Executive
10+ years expUF Health is seeking a VP of Patient Financial Services to lead all back-end revenue cycle operations. The role focuses on optimizing claim submissions, accelerating payments, and enhancing the financial experience for patients while ensuring compliance and accuracy in operations.
Health CareMedical
Responsibilities
Direct the billing and collections lifecycle from claims submission to payment, including oversight of government and commercial payer processes
Establish effective policies for bad debt, charity care, and patient payment plans in alignment with UF Health and regulatory frameworks
Lead strategies to reduce A/R days, minimize avoidable write-offs, and improve first-pass claim acceptance
Drive continuous improvement in patient billing communications, patient portal utilization, and responsiveness to patient financial concerns
Monitor payer trends and collaborate with contracting to advocate for operational remedies and escalate chronic issues
Analyze billing and A/R performance, provide actionable insights, and recommend technology or workflow enhancements
Lead, mentor, and develop a high-performing financial services team focused on both accountability and patient-centered service
Qualification
Required
Graduate degree in Business Administration with a Healthcare or Finance concentration, or related field
Minimum 10 years' progressive leadership experience in patient financial services
Strong leadership skills with the ability to manage and motivate a large team
Excellent communication and interpersonal skills
Expertise in healthcare administration and revenue cycle
Knowledge of Healthcare regulations and compliance standards
Proven track record of improving financial performance and operational efficiency
Strong analytical and problem-solving skills, with a focus on data-driven decision making
Company
UF Health
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Robert Thornton
Senior Vice President and Chief Financial Officer
Lydia Hendrix BSN,CRRN,MS
Chief Operating Officer
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