Round One Entertainment Inc. · 1 day ago
Arcade (Amusement) Supervisor
Reno, NV
Full-time
Onsite
Entry, Mid Level
2+ years expRound One Entertainment Inc. is a company that provides a fun environment centered around video games, bowling, and karaoke. The Amusement Supervisor is responsible for supporting the Amusement Manager in supervising the Amusement Department, ensuring excellent customer service, and implementing company policies.
Amusement Park and ArcadeFood and BeverageMedia and Entertainment
Responsibilities
Under the direction of Amusement Manager and/or General Manager, achieve departmental sales goals through the efficient execution of Company policies
Be on the floor to provide personal sales support and trouble shoot amusement department at least 90% of time. (100% on busy times of weekends)
Control payout ratios of crane operations by remaining highly attentive to pay out numbers as well as the actual customers
Conducts tills checks, refunds, credit and ticket adjustments in accordance with the company policy
Conducts opening and closing department procedures
Completes all amusement related reports assigned by AM Manager & corporate office
Assist Amusement Manager and/or General Manager in planning and preparing work schedules and assignments of employees to specific duties
Assist Amusement Manager and/or General Manager in monitoring store inventory levels on a daily basis ensure adequate availability of products
Under the direction of Amusement Manager and/or General Manager, supervise department employees to ensure they are in compliance with established operational practices and policies
Ensure compliance of employees with established security, sales and safety procedures and practices
Assist Amusement Manager to ensure all store amusement employees are properly trained
Assist other departments as needed, cross train for basic understanding of all departments
Attend all department & store meetings as assigned by General manager/Amusement Manager
Qualification
Required
Must be 21+ years of age in order to serve or handle alcohol
Must have a High School Diploma or GED
Associates degree and 2-3 years retail management experience, preferably in the entertainment, retail or hospitality industries but not required
Benefits
Paid Time Off (PTO)
Medical
Dental
401(K) with company matching
Company
Round One Entertainment Inc.
Round1 is a multi-entertainment activity complex holding stores in California (7), Washington (1), Colorado (1), Texas (2), Michigan (1), New York (2), Maine (1), Pennsylvania (2), Georgia (1), Massachusetts (1), Illinois (3), North Carolina (1), Utah (1), New Mexico (1), and Ohio (1) (as of September, 2018).
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Shintaro "Shane" Kaji
COO and EVP of Business Development/Operations
Recent News
2025-09-04
Company data provided by crunchbase