Technical Trainer and Usability Specialist jobs in United States
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DePelchin Children's Center · 15 hours ago

Technical Trainer and Usability Specialist

positionHouston, TX
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

DePelchin Children's Center is dedicated to enhancing the lives of children and families in need, and they are seeking a Technical Trainer and Usability Specialist. This role involves developing and delivering training programs to improve operational efficiency and productivity by integrating software applications into business processes.

AdviceChild CareHealth CareParenting

Responsibilities

Develop and deliver training programs for software applications
Monitor services delivered for compliance with legal and regulatory requirements
Provide presentations and conduct public speaking both internally and externally to promote the organization's mission, vision, philosophy, and values
Research, assess, and make recommendations on training curriculum
Coordinate with the agency’s training department to provide required and desired training for staff and community
Perform system configuration and assist with the implementation of upgrades and new applications
Resolve customer problems with software and respond to requested improvements and enhancements
Demonstrates an interest in personal and professional growth

Qualification

Software trainingTraining program developmentBusiness applications supportAdvanced computer skillsPublic speakingService orientationOrganizational skillsConfidentiality

Required

Bachelor's in Information Technology, Business Administration, Education, or related field. Relevant experience may be considered in lieu of education
Two (2) years' experience providing software training with demonstrated capability of developing and presenting training materials
Experience providing first-level support of business applications
Proficiency in using software applications and technology
Advanced computer software and hardware knowledge and skills
Ability to troubleshoot a variety of computer problems
Ability to Interact with staff with a service orientation
Ability to stay organized while executing multiple projects
Ability to maintain professional, confidential work environment

Preferred

Experience in social services or healthcare preferred
Business analysis experience a plus

Company

DePelchin Children's Center

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OUR VISION We envision a world in which every child is safe and healthy.
dateFounded in 1892
location
Houston, Texas, USA
people-size201-500 employees
web-link
https://www.depelchin.org/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Houston Methodist Hospital
2022-06-02Grant

Leadership Team

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Luke Blankenship
Senior Vice President, Human Resources and Compliance
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Company data provided by crunchbase