Travis County · 5 hours ago
Director of Communications and Calendars
Austin, TX
Full-time
Hybrid
Lead/Staff, Director/Executive
3+ years expTravis County is governed by five elected officials, and they are seeking a highly organized individual to support Commissioner Ann Howard and her office team. This role includes managing the Commissioner’s calendar, leading communications and constituent relations, and ensuring efficient office operations.
GovernmentInfrastructurePublic Safety
Responsibilities
Coordinate and manage the Commissioner’s complex calendar, including receiving and screening requests; arranging, confirming, and scheduling appointments, meetings, and events; and ensuring the Commissioner knows where to be when
Lead constituent relations, communications, and responses; including serving as the main point of contact for the Commissioner’s office; responding to questions and concerns via e-mail, phone, and in-person; handling issues that require sensitivity and sound independent judgment; referring certain issues to appropriate Precinct Three staff members or County departments for resolution; and determining the priority to respond to incoming correspondence
Execute day-to-day office operations, including receiving guests, tracking the office’s budget-to-expenditures, organizing and managing office records, and processing purchase orders and travel reimbursements
Plan, organize, make and supervise logistical arrangements for events the Commissioner is hosting or attending, including travel arrangements
Build and maintain effective working relationships with County employees and officials, with representatives of outside private and public organizations, and with the general public
Provide day-to-day leadership and work with staff to ensure a high performance, customer service-oriented work environment
Support Precinct Three communications, including drafting newsletters, posting on the Commissioner’s social media platforms, and updating the Commissioner’s website
Serve as a representative and liaison for the Commissioner by attending community meetings and events
Work with the Commissioner’s team to define short- and long-term priorities for the office
Perform special projects or other job-related duties as needed
Qualification
Required
Bachelor's degree in Government, Public Administration, Business Administration or a directly related field AND three (3) years of responsible administrative experience in a service-oriented organization
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job
Advanced judgement and discretion
Excellent written and verbal communication skills
Deadline-driven with exceptional organizational skills
Exceptional attention to detail
Strong aptitude for problem-solving and decision-making, prioritizing workflow and continuous process improvement
Strong interpersonal and relationship skills
Proficient with Microsoft Office software, including Microsoft Word, Excel, and PowerPoint
Ability to work independently within broad guidelines
Ability to handle confidential and sensitive information with a high degree of professionalism and discretion
Ability to stay calm and courteous when talking on the phone with frustrated constituents
Ability to prioritize competing tasks and workstreams
Ability to accurately receive, research, analyze, prioritize, and effectively communicate information
Ability to independently prepare correspondence, memorandums, and other materials
Ability to perform responsible and complex administrative work involving the use of independent judgment
Ability to advise Elected Official in substantive matters
Ability to stay calm in fast-paced environments
Preferred
Familiarity with or lives within Precinct Three of Travis County and prior work experience in similar environment
Company
Travis County
Travis County is a government entity that manages civic, health, safety, infrastructure, and social services in Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brandon Rogers
Chief Information Security Officer
Brian Stacy, IPMA-CP
Talent Acquisition Partner
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