Heartland Dental · 19 hours ago
Root Cause Analyst, Revenue Cycle Management
Creve Coeur, MO
Full-time
Onsite
Mid Level
3+ years expHeartland Dental is a leading provider in the dental industry, supporting over 1,700 offices across the United States. They are seeking a dedicated Root Cause Analyst to identify and resolve issues within their revenue cycle processes, enhance operational efficiency, and uphold data integrity.
ConsultingDentalHealth CareHealth Diagnostics
Responsibilities
Root Cause Analysis: Systematically identify, investigate, and address the underlying causes of problems within revenue cycle processes
Data Collection: Gather relevant data from various sources to understand the problem
Investigation: Conduct thorough investigations to understand the contributing factors and how they interrelate
Data Analysis: Use analytical tools and techniques to analyze data and identify patterns that point to root causes
Process Improvement: Develop and implement strategies to address root causes and improve operational efficiency
Reporting: Prepare and present findings to relevant stakeholders, providing actionable insights to improve processes
Collaboration: Work with different departments and stakeholders to implement solutions and monitor their effectiveness
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
Other projects as assigned
Qualification
Required
Practical knowledge of Dental or Medical Insurance and/or Accounts Receivable
Strong computer skills, including experience with Microsoft Word, Outlook, Excel, and PowerPoint
Strong organizational skills, accuracy, and attention to detail
Excellent analytical skills, solutions-oriented
Ability to handle sensitive material confidentially
Provides explanations and interpretations within area of expertise
Strong written and verbal communication skills
Ability to work independently and complete tasks without supervision
Ability to prioritize multiple tasks, including understanding multiple products and multiple levels of benefits within each project
Solid understanding of how to reallocate payments to procedures
Identify, manage, and correct complex process issues
Practical knowledge of consumer financing
Strategic thinker who is comfortable making decisions
Demonstrated ability to identify and resolve data discrepancies
Three or more years of experience in data analysis or a related field
Preferred
A degree in data science, statistics, business administration, or a related field preferred
Experience with insurance billing and/or collecting past due balances, preferably in a healthcare setting
Knowledge of a variety of hospital, physician, and/or dental billing systems
Knowledge of a variety of insurance online systems as well as online status/eligibility inquiry sites
Experience in Dental, Hospital, or Physician Billing and Collections
Benefits
Generous benefits package
Company
Heartland Dental
As a leading DSO, Heartland Dental provides supported dentists, hygienists, and non-clinical team members with world-class non-clinical administrative support to help them achieve sustainable professional and personal growth.
10001+ employees
H1B Sponsorship
Heartland Dental has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.57M2022-07-12Acquired
2011-06-03Series Unknown· $1.57M
Leadership Team
Kirsty Leyland
Chief Human Resources Officer and Executive Vice President
Sarah Jackson
Chief Human Resources Officer
Recent News
2025-12-05
Company data provided by crunchbase