Finexio · 1 day ago
Supplier Enablement Associate
United States
Full-time
Remote
Mid Level
$47K/yr - $48K/yr
3+ years expFinexio is a leader in AP Payments as a Service, providing embedded payment solutions for B2B transactions. The Supplier Enablement Associate is responsible for converting suppliers into active participants in electronic payment and merchant services, focusing on outreach, onboarding, and activation processes.
Artificial Intelligence (AI)B2BFinanceFinTechPayments
Responsibilities
Drive Supplier Conversion (Electronic Adoption + Merchant Services)
Run outbound and inbound supplier outreach to convert suppliers to Finexio payment methods (virtual card, Finexio Express, ACH) and merchant services where applicable
Lead discovery to understand current acceptance methods, volumes, and blockers; recommend the best-fit enablement path
Communicate value, handle objections (fees, timing, process change), and secure supplier commitment through activation
Own Merchant Services Enablement End-to-End
Qualify suppliers, collect required data, and complete application workflows through underwriting and activation
Coordinate with internal teams and processing partners to remove friction and keep deals moving
Manage time-to-live and follow-ups to ensure suppliers go live and begin processing
Pipeline & CRM Accountability
Own an assigned pipeline with disciplined follow-up, clear next steps, and measurable progression
Maintain accurate Salesforce activity logging, stage updates, and audit-ready notes/documentation
Execution, Accuracy, and Escalation Management
Ensure supplier records and payment instructions are accurate and compliant with Finexio standards
Identify issues early, troubleshoot where possible, and escalate appropriately to Operations/Risk/Support to protect conversion timelines
Reporting & Continuous Improvement
Track and monitor enrollment, activation, and conversion metrics
Identify workflow gaps, bottlenecks, and improvement opportunities
Contribute to documentation, training materials, and process enhancements as merchant services scale
What Success Looks Like (30 / 60 / 90 Days)
First 30 Days
Complete onboarding across Finexio payment products (virtual card, ACH) and merchant services workflows
Start running supplier outreach and discovery calls independently (with coaching as needed)
Show disciplined CRM habits: log 100% of activity, keep stages/next steps current, and maintain clean supplier records
Execute daily outreach cadence and follow-up SLAs consistently (calls, emails, callbacks)
First 60 Days
Independently run merchant services deals end-to-end: discovery → qualification → application intake → underwriting coordination → activation
Manage a high-volume supplier pipeline and consistently move suppliers through defined stages without stall-outs
Begin producing measurable outcomes: improving enrollments to targeted payment methods (VC/ACH/MS) and reducing time-to-next-step
Maintain strong data hygiene and documentation quality that reduces back-and-forth with Ops/Support
First 90 Days
Consistently hit or exceed conversion benchmarks for supplier payment adoption, including merchant services conversions and activations
Maintain high accuracy across supplier records and a low escalation/rework rate (clean submissions, fewer exceptions)
Operate as a dependable execution partner to Account Management, Sales, and Operations—proactively communicating risks, progress, and blockers
Demonstrate repeatable execution: steady activity, predictable pipeline movement, and reliable outcomes week over week
Qualification
Required
3+ years in a supplier-facing payments role (supplier enablement, payment operations, merchant services onboarding, or payment processing) where you owned outcomes—not just support tickets
Proven ability to convert suppliers to payment methods (virtual card, ACH, and/or merchant services) and manage to conversion benchmarks and activation timelines
Merchant services experience is strongly preferred: you've sold, qualified, or onboarded merchants/suppliers into acquiring solutions and understand the path from discovery → application → underwriting → activation
B2B payments exposure in fintech, AP automation, hospitality, procurement, or similar supplier ecosystems (high-volume vendor outreach environments)
Working knowledge of payment rails: virtual card, ACH, and merchant acquiring/card processing fundamentals (what's required, how it works, common objections)
Comfortable running supplier discovery calls: you can ask the right questions, articulate value, handle objections, and drive a clear next step
High-volume execution + precision: strong attention to detail and ability to manage multiple suppliers/workflows at once without sacrificing data quality
CRM discipline (Salesforce preferred): you consistently log activity, maintain accurate stages/next steps, and keep pipeline data clean and reliable
Benefits
Stock options
Medical, dental, and vision insurance
Unlimited vacation policy
Fully remote work environment
The chance to work in a fast-paced startup environment with experienced industry leaders
An environment where you can make a real, measurable impact on a high-growth fintech product
Quarterly virtual team building activities and monthly team lunches
Company
Finexio
Finexio provides an embedded AP payments solution optimizing, monetizing, and securing the entire B2B payment process.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$93.5MKey Investors
Horizon Technology FinanceMendon Venture PartnersPatriot Financial Partners
2024-12-17Debt Financing· $10M
2022-07-25Series B· $35M
2022-01-05Series Unknown· $10M
Leadership Team
Ernest Rolfson
Founder and CEO
Mike Rodriguez
Chief Financial Officer
Recent News
2026-01-03
2025-12-30
Company data provided by crunchbase