City Wide Facility Solutions - Las Vegas · 11 hours ago
Facilities Manager
City Wide Facility Solutions is a fast-growing company in the building maintenance industry, and they are seeking a Facilities Manager to join their team. The Facilities Manager will assist in managing contract compliance for building maintenance services and maintain relationships with Independent Contractors while ensuring quality assurance and client satisfaction.
Management Consulting
Responsibilities
Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems
Review scope of work and ensure quality assurance per account to retain existing business and gain new business
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
Reliable transportation a must (car allowance provided in addition to hourly compensation)
Other duties as necessary
Qualification
Required
High school diploma required or equivalent experience in commercial janitorial services industry
3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
3-5 years of Janitorial / Building Maintenance Experience
Strong planning, organization skills, and attention to detail
Reliable transportation
Willingness and ability to clean and assist if needed
Preferred
Bilingual is a plus!
CRM experience preferred
Benefits
Car allowance provided in addition to hourly compensation
Company
City Wide Facility Solutions - Las Vegas
City Wide is the largest management company in the maintenance industry that provides solutions for commercial properties across the United States and Canada.