ResultsCX · 1 day ago
Bilingual Customer Service Healthcare Representative - Statewide in Texas
United States
Full-time
Remote
New Grad, Entry LevelResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. They are seeking a Bilingual Customer Service Healthcare Representative to assist customers with healthcare-related inquiries, including member insurance plan reviews, appointment scheduling, and finding primary care physicians.
Customer ServiceOutsourcingRetailService Industry
Responsibilities
Help ResultsCX customers with a wide range of healthcare related inquiries
Handle both inbound calls and outbound campaigns to inform customers about changes that may affect them
Qualification
Required
High school diploma or GED required
Fluent in both English and Spanish
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability between 7am-2am EST 7 days a week
To reside in Texas
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions
Additional equipment specifications will be tested during the interview process
Company
ResultsCX
ResultsCX is a provider of customer experience management services.
Founded in 1990
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$22.87MKey Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity
Leadership Team
Rajesh Subramaniam
MD & CEO
Recent News
Business Wire
2025-10-31
Morningstar.com
2025-09-23
Company data provided by crunchbase