Channel Factory · 23 hours ago
Social Solutions Manager (East Coast)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expChannel Factory is an award-winning marketing technology company that provides intelligent marketing solutions for brands and agencies. They are seeking an experienced Social Solutions Manager to drive the development of a social media offering in the North America market, managing client onboarding, campaign optimization, and client growth.
AdvertisingAnalyticsSaaSVideoVideo Streaming
Responsibilities
Lead the onboarding process for new social media clients, educating them on our processes and strategies
Develop tailored campaigns that set the foundation for long-term success, ensuring a seamless handoff to the Client Solutions Manager once campaigns are stabilized
Collaborate with platform representatives (e.g., Meta, TikTok, LinkedIn) to secure resources and expertise for client campaigns
Launch, maintain, and optimize paid social campaigns to achieve client goals and key performance indicators (KPIs)
Monitor campaign pacing and performance metrics, proactively addressing any issues
Prepare and deliver detailed campaign reports with insights, wins, and areas for improvement
Manage a portfolio of clients, focusing on retention, satisfaction, and upsell opportunities
Build strong client relationships and proactively address their evolving needs
Collaborate with the Client Solutions Management team to ensure alignment and growth
Support the Senior Client Solutions Managers with daily tasks and initiatives
Lead internal training sessions on social media platforms, workflows, and best practices
Identify and implement improvements in social media workflows to drive efficiency
Stay updated on the latest trends, ad formats, and advancements in social media platforms
Share updates and best practices with internal teams to enhance knowledge and expertise
Maintain a strong understanding of third-party tools and their integration with social media campaigns
All other duties as assigned
Qualification
Required
8+ years of experience in paid social media management, with a strong focus on campaign strategy and optimization
Advanced knowledge of social media platforms like Meta, TikTok, and LinkedIn, including media buying, bidding models, and optimization strategies
Proficiency in data analysis tools, including Excel, with a strong ability to interpret metrics and translate them into actionable strategies
Strong relationship-building abilities with a focus on understanding client needs and crafting tailored solutions
Excellent communication skills, both verbal and written, with experience presenting strategies and reports to clients
Highly organized and detail-oriented, capable of managing multiple projects simultaneously
Preferred
Experience in digital media agencies or tech publishers is a plus
Social media certifications are a plus
Benefits
Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
Cell phone and Wi-Fi reimbursement
Bill Spend Stipend
Work-life flexibility – we value your contributions above all
Company
Channel Factory
Channel Factory is the world leader in YouTube brand suitability, content alignment and ad performance.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Truelink Capital
2025-04-24Private Equity
Leadership Team
Tony Chen
CEO and Founder
Robin Zieme
Chief Growth Officer
Recent News
2025-10-09
Company data provided by crunchbase