LoanPeople · 2 hours ago
Lock Desk Analyst
United States
Full-time
Remote
Entry, Mid Level
1+ years expLoanPeople is a mortgage company headquartered in Austin, TX, seeking a Lock Desk Analyst to manage the mortgage rate lock pipeline. The role involves processing rate lock requests, ensuring compliance with policies, and mitigating financial risks while maintaining effective communication with loan officers and investors.
Commercial LendingFinancial ServicesReal Estate
Responsibilities
Pipeline Management: Review and process incoming rate lock requests, ensuring accuracy in the Loan Origination System (Byte) and Product & Pricing Engines (PPE)
Rate Lock Administration: Execute, extend, modify, and cancel rate locks while adhering to company and investor guidelines
Investor Coordination: Confirm loan pricing and eligibility, ensuring that locked loans are properly registered with secondary market investors
Risk Mitigation & Compliance: Monitor market movements to adjust rate sheets, identify, and escalate risks related to lock expiration and pipeline fallout
Communication: Act as the primary contact for loan officers, processors, and underwriters regarding rate inquiries and lock status
Reporting: Perform daily reconciliations and generate reports for management regarding lock desk performance
Qualification
Required
Minimum 1–3+ years in the mortgage industry, preferably in secondary marketing or a similar analytical role
Strong proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat, navigating the internet, and generally tech savvy
Knowledge of Optimal Blue required
Demonstrated track record of effective, proactive, and precise verbal and written communication
Demonstrated ability to follow checklists and procedures and produce accurate work
Detail oriented, organized, and able to prioritize, multi-task, manage time, problem solve, and work independently in a fast-paced environment
Analytical Skills: Ability to analyze data to ensure accuracy and identify discrepancies in pricing or loan data
Exceptional customer service skills
Good judgment and the ability to handle confidential information
Professional, friendly, courteous, positive, collaborative, and client-centric spirit that embraces diversity and inclusion
Strong communication, time management, and the ability to work under tight deadlines
Preferred
Experience with Byte LOS
Benefits
Competitive salary
Health insurance
401(k)
Paid time off
Casual work environment
Company
LoanPeople
LoanPeople specializes in conventional loans and commercial lending services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dana Leaman
Chief Marketing Officer
Company data provided by crunchbase