Four Seasons Hotels and Resorts · 16 hours ago
Concierge
Miami Beach, FL
Full-time
Onsite
New Grad, Entry LevelFour Seasons Hotels and Resorts is a luxury hospitality company committed to creating exceptional guest experiences. The Concierge will respond to guest requests, providing personalized recommendations and ensuring maximum customer satisfaction while adhering to company policies.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
Knowledge of what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
Assures that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
Qualification
Required
Previous hospitality luxury experience
Benefits
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Founded in 1961
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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