Contentful · 14 hours ago
Senior Business Intelligence Analyst
San Francisco, California, United States
Full-time
Onsite
Senior Level
$157K/yr - $213K/yrContentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. They are seeking a Senior Business Intelligence Analyst to serve as the analytics thought leader for their Field Organization, transforming data into actionable insights that drive growth and improve efficiency.
Cloud ComputingCMSContentDeveloper ToolsPublishingSaaSSoftware
Responsibilities
Partner with Field leadership to define, measure, and monitor key performance metrics across pipeline health, bookings, productivity, and retention
Deliver high-quality insights and analysis that guide tactical and strategic decisions, supporting both day-to-day operations and long-term growth initiatives
Build and maintain dashboards, reports, and models that provide real-time visibility into field performance using Contentful’s Insight360 platform and modern BI tools
Collaborate with the central Data team to ensure data integrity, develop new data capabilities, and define requirements for future enhancements to the data platform
Act as Data Steward for the Field organisation to help drive data capture improvements, define key metrics and attributes as well as ensure strong data hygiene for field owned data
Conduct deep-dive analyses on key topics such as funnel conversion, territory design, forecasting accuracy, and field capacity planning
Partner with Marketing, Customer Success, Product and Finance to create a holistic view of the customer lifecycle, connecting data across the revenue funnel
Translate complex data into clear, compelling narratives and visualizations for field leaders and executives
Act as a trusted advisor to field leadership, driving data-informed strategy, identifying improvement opportunities, and recommending operational efficiencies
Foster a culture of data-driven decision-making within the Field organization by promoting data fluency and self-service analytics
Qualification
Required
Hands-on analytics expertise with a passion for solving commercial challenges through data
Ability to partner with Field leadership to define, measure, and monitor key performance metrics across pipeline health, bookings, productivity, and retention
Experience delivering high-quality insights and analysis that guide tactical and strategic decisions
Proficiency in building and maintaining dashboards, reports, and models using Contentful's Insight360 platform and modern BI tools
Collaboration skills with the central Data team to ensure data integrity and develop new data capabilities
Experience acting as Data Steward for the Field organization to drive data capture improvements and ensure strong data hygiene
Ability to conduct deep-dive analyses on key topics such as funnel conversion, territory design, forecasting accuracy, and field capacity planning
Experience partnering with Marketing, Customer Success, Product, and Finance to create a holistic view of the customer lifecycle
Ability to translate complex data into clear, compelling narratives and visualizations for field leaders and executives
Experience acting as a trusted advisor to field leadership, driving data-informed strategy and recommending operational efficiencies
Ability to foster a culture of data-driven decision-making within the Field organization
Benefits
Stock Options for the opportunity to share in the success of our company
Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
Company paid parental leave to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees.
Company
Contentful
Contentful offers a headless content management system that helps organizations deliver content across channels.
Founded in 2013
501-1000 employees
H1B Sponsorship
Contentful has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$349.6MKey Investors
Tiger Global ManagementSapphire VenturesGeneral Catalyst
2021-07-28Series F· $175M
2020-06-17Series E· $80M
2018-12-05Series D· $33.5M
Leadership Team
Karthik Rau
Chief Executive Officer
Steve Sloan
CEO
Recent News
Tech Funding News
2025-09-27
Destination CRM
2025-09-19
Company data provided by crunchbase