Michigan Schools and Government Credit Union · 13 hours ago
Teller
Troy, MI
Full-time
Onsite
New Grad, Entry Level
$16.40/hr - $16.40/hr
0+ years expMichigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for over 70 years. They are seeking a Teller who will deliver exceptional member experiences by accurately completing transactions, identifying member needs, and cross-selling products and services to deepen member relationships.
BankingConsultingCreditFinancial Services
Responsibilities
Delivers the desired member experience by accurately completing teller transactions, identifying member needs, and cross selling beneficial products and services to deepen member relationships
Exceeds member service expectations and builds trusting relationships with members, showing a sincere interest in the member and their financial success
Actively engages with the branch team to ensure members are served efficiently and promptly
Follows MSGCU’s service standards to accurately complete teller transactions and balance drawer and checks at end of day
Teller transactions include, but are not limited to: cashing checks, processing deposits and withdrawals, making member payments, processing certificate of deposit transactions, and member account maintenance
Adheres to cash controls including cash drawer limits, buy/sell procedures, dual control, and other applicable procedures
Generates member referrals by using a consultative approach and asking high impact questions to identify and meet member perceived and unperceived needs
Listens for member cues and uses in depth knowledge of MSGCU’s products and services to cross sell and offer solutions for member needs by focusing on the benefits and value to the member
Uses Creating Member Loyalty skills to effectively handle member complaints and resolve issues by working with members to identify mutually beneficial solutions
Qualification
Required
High school diploma or GED
6 months of experience as a teller in a financial institution or as retail sales representative/cashier
Benefits
Medical, dental and vision on your first day!
Generous health benefits
Vacation time
Retirement plan contributions
Discounts on loans and phone service
12 paid holidays
Up to 120 hours of PTO your first year of service (pro-rated based on start date)
Company
Michigan Schools and Government Credit Union
For 70 years, our members have been reaching their financial goals using the resources they gain through their membership with Michigan Schools and Government Credit Union (MSGCU).
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Gates
President/CEO
Steve Brewer
Chief Executive Officer
Recent News
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