Wawanesa Insurance · 18 hours ago
Administrative Assistant
Wawanesa Insurance is one of Canada’s largest mutual insurers, offering a range of insurance products and services. They are seeking an Administrative Assistant to provide reception and general administrative support to various management members, ensuring a professional representation of the department and the company.
Financial ServicesInsurance
Responsibilities
Assist walk-in members who are dropping off insurance-related documents for Life Co
Assist in the preparation & sorting of outgoing mail, including urgent correspondence or cheques. Receive, sort, and distribute incoming mail
Scan & email new documents to the appropriate department within a strict timeframe
Record, research, locate, and update information for missing members for which mail has been returned
Scan all incoming mail and other paper files, and ensure scans are legible and accurate
Process transactions thoroughly
Monitor Life Co. email inbox for print & mail request and promptly process
Monitor email inbox and forward inquiries from members, brokers, and the public to the appropriate department for processing
Monitor and forward fax messages to the appropriate department for processing
Perform other duties as assigned
Qualification
Required
One year or more of customer service, retail, or office administration experience
Excellent communication skills, with the ability to adapt their communication style based on the audience
High comfort level answering and making phone calls to members
Demonstrated ability to learn and work within a variety of technical systems
Demonstrated deadline and time management, organizational skills, and excellent attention to detail
Ability to work in a fast-paced environment
Willingness to enroll in, or actively working towards completing LOMA Level 1, 280 and 290
Preferred
Completion of post-secondary would be considered an asset
Benefits
Annual bonus plan
Leave of absence top-up programs
Generous vacation time
Personal days
Premium free benefits
Pension plan
Company
Wawanesa Insurance
Wawanesa Insurance offers a breadth of insurance products.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-12-10
The Wawanesa Mutual Insurance Company
2025-10-29
Company data provided by crunchbase