Trident Seafoods · 11 hours ago
SENIOR IT SYSTEMS SPECIALIST
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $145K/yr
6+ years expTrident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. The Senior IT Systems Specialist is responsible for installing and maintaining operating systems and related software to ensure stable performance, providing technical support, and performing maintenance and repairs at production locations.
Food and Beverage
No H1B
Responsibilities
Performs routine analysis to include evaluation of hardware and software based on business processes and end user criteria
Directly interacts with assigned managers and staff to resolve hardware and software-based issues, as well as, providing automation services as needed in support of strategic and operational objectives
Develops and maintains system specifications and technical documentation
Monitors datacenter health and responds to issues as they arise; provides recommendations for improving the server environment, such as capacity thresholds, security gaps, patch levels and hardware recalls
Maintains factory support software including, production inventory, labeling, factory and energy management, etc.; fine tunes system parameters and configuration to optimize performance and ensure security
Identifies project requirements by interviewing stakeholders, analyzing operations, determining project scope, and documenting results
Maintains systems by researching and resolving problems, maintaining systems integrity, and administering security
Reviews changes and upcoming developments in software applications
Creates documentation for supported systems and enhancements
Designs, tests, and modifies applications, modules and/or approaches and required enhancements
Performs advanced analysis and troubleshooting for various applications
Acts as liaison between Information Technology vendors and Trident Seafoods as needed
May provide leadership, coaching, and/or mentoring to less experienced team members
Acquires knowledge of Trident’s Environmental and Safety Policies by completing required training programs and performing designated work activities in accordance with training and procedures/work instructions
Regularly works onsite to build strong team connections, collaborate across functions, and solve problems in real time
Qualification
Required
A minimum of six years' experience working in IT systems or a similar role
A bachelor's degree in computer science, information technology, information systems, or a related field, or the equivalent combination of education and years of experience
Preferred
Microsoft or other related certifications
Highly detail-oriented, with strong analytical and problem-solving skills
Demonstrated troubleshooting and customer service skills
A strong ability to convey technical information to non-technical end users
Excellent verbal and written communication skills with the ability to analyze, organize, and simplify complex problems to develop practical solutions
Experience in two or more of these areas: Microsoft Copilot Administration/Agent building, CRM - Salesforce Administration, DocuSign IAM - contract lifecycle management tool administration, Infor EAM Administration, Smartsheet Administration, Brandfolder Administration, Tracegains Administration
Benefits
Discretionary/performance-based incentives
Medical, dental and vision insurance plans
Optional HRA/HSA
Telemedicine
Employee assistance and wellness programs
Long-term disability
Basic life and AD&D
401(k) with a company match
Paid time off
10 paid holidays each year
Paid parental leave
Initial paid time off benefit starts at 20 days per year
Commuter and transit programs
Company
Trident Seafoods
Trident Seafoods is seafood company in the United States.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Joseph Bundrant
CEO
Recent News
2025-08-04
Company data provided by crunchbase