Costco Wholesale · 14 hours ago
Manager - Enterprise Architecture
Costco Wholesale is the third largest retailer in the world, and they are seeking a Manager for their Enterprise Architecture team. This strategic role involves overseeing architectural practices, developing IT strategies, and leading a team to ensure alignment with business objectives while fostering a culture of innovation and operational excellence.
E-CommerceRetailSportsTicketingWholesale
Responsibilities
INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution
MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience
ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances
MANAGING PERFORMANCE: Coaches and mentors’ employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability. Sets clear performance expectations and provides thoughtful and timely coaching and feedback to ensure department, business and company procedures and standards are met
COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management
SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary. Ability to maintain self-control in the face of hostility or provocation or in intense, hectic situations
INCLUSION: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own
COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy
Leads, motivates, and influences diverse teams and stakeholders at all levels of the organization
Possesses strong analytical and problem-solving skills, with the ability to diagnose complex issues and propose effective solutions
Understands business processes, organizational objectives, and how technology can drive business value
Collaborates effectively with business to develop long-term technical strategies
Develops and communicates technical strategy, architecture, standards, and constraints to business stakeholders
Facilitates business improvement through adoption of modernized solutions
Maintains and fosters a sense of urgency within the team and the organization
Conducts regular governance reviews of architecture and engineering design and implementation for discovery efforts, products, projects, and programs in partnership with Portfolio management
Facilitates quarterly Architecture and Engineering forums
Maintains and supports Enterprise Architecture tooling, applications, and budgets
Researches, evaluates, and integrates new and emerging technologies into the enterprise architecture
Collaborates with peer managers within the department as well as the division
Holds monthly 1:1 with each employee to set clear performance expectations and provide thoughtful and timely coaching and feedback to ensure department, business, and company procedures and standards are met
Conducts yearly performance reviews
Models a culture of continual learning and professional development by providing regular training and professional development opportunities
Reviews applicant submissions for job postings, conducts interviews, and makes recommendations regarding hiring status
Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations
Develops and sustains positive working relations with business stakeholders
Qualification
Required
5+ years' experience in Managing architecture, solution design, development, and governance teams
3+ years' experience in IT operations, business team management, or application management
3+ years' experience in business relationship management, including Executive level stakeholders
3+ years' experience driving core system technologies
Proven expertise in managing complex projects and collaborating with cross-functional teams is essential
Support off-hours work as required, including weekends, holidays, and 24/7 on call responsibilities on a rotational basis
HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion)
Preferred
Bachelor's degree or higher in Computer Science, Information Technology, Computer Information Systems, Engineering, or a related field
Domain experience across multiple architectural domains, including: Applicati on Architecture: Designing and integrating complex software systems, microservices, APIs, enterprise applications
Data Architecture: Data modeling, data governance, data warehousing, ETL, data analytics platforms
Infrastructure Architecture: On-premise, cloud, hybrid cloud environments, virtualization, containerization, automation
Networking Architecture: Network design, security, connectivity, and performance
Security Architecture: Cybersecurity principles, identity and access management, data protection, compliance (GDPR, CCPA, SOX, GLBA)
AI/ML Architecture: Experience in designing and implementing AI/ML solutions, understanding data pipelines for AI, MLOps
Understanding and practical application of industry-standard EA frameworks (e.g., TOGAF, Zachman, ArchiMate)
Communicates effectively with all levels of management
Communicates effectively with technical teams/vendors
Experience working with international teams and managing projects that drive international growth
Experience developing strategies with cross-functional teams across a wide variety of disciplines
Ability to manage multiple complex projects concurrently
Proven self-starter with the ability to work under limited supervision
Business acumen, data analysis, and ability to build business cases
High level understanding of international compliance and regulatory landscape
Strong organizational and negotiation skills with attention to detail and quality
Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail
Benefits
Paid time off
Health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance
Health care reimbursement account
Dependent care assistance plan
Short-term disability and long-term disability insurance
AD&D insurance
Life insurance
401(k)
Stock purchase plan to eligible employees
Company
Costco Wholesale
Costco Wholesale is a multibillion dollar global retailer with warehouse club operations in 14 countries.
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-12-05IPO
Leadership Team
Ron Vachris
President & COO
R
Russ Miller
Senior Executive Vice President, COO - Warehouse Operations - U.S. & Mexico
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