Gotham Technology Group · 18 hours ago
System Administrator
United States
Contract
Remote
Mid LevelGotham Technology Group is seeking a Systems Administrator/ManageEngine Subject Matter Expert to join their Hardware Asset Management team. The role focuses on implementing, configuring, and optimizing ManageEngine ServiceDesk Plus Cloud – AssetExplorer for IT Hardware Asset Management.
Information ServicesInformation Technology
Hiring Manager
Finlay Walker
Responsibilities
Set up sandbox/test environment
Configure user accounts and roles, including Technicians, User Groups, and Support Groups
Configure incoming/outgoing email settings and enable SSO
Define Product Types, Regions, Sites, Departments, Operational Hours, and Holidays
Import users from Active Directory or CSV files
Explain Technician Scheduler functionality
Configure workflows and schedule periodic audits
Manage hardware inventory, including detailed asset tracking
Implement remote control tools, including barcode scanners
Apply best practices for Asset Management tailored to business needs
Demonstrate and configure default and custom reports
Customize dashboards and schedule reports; provide query report explanations
Administer Asset Explorer application: backup scheduling, archiving, portal settings, helpdesk customizations
Provide guidance on troubleshooting and system optimization
Qualification
Required
Hands-on expertise with ManageEngine ServiceDesk Plus Cloud – AssetExplorer
Experience configuring and deploying IT Hardware Asset Management tools
Strong understanding of workflows, asset discovery, and reporting
Ability to advise on best practices and provide implementation guidance
Excellent communication skills for collaboration with IT, procurement, and infrastructure teams
Company
Gotham Technology Group
Gotham Technology Group is a provider of guidance and direction to IT professionals.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ira Silverman
CEO
Recent News
2023-12-28
Company data provided by crunchbase