Technical Service Representative jobs in United States
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Amcor · 12 hours ago

Technical Service Representative

Amcor is a company transforming the packaging industry and improving lives around the world. The Technical Service Representative will provide efficient and timely technical assistance to customers regarding their packaging equipment operations and facilitate improvements in quality and performance.

ChemicalInformation TechnologyManufacturingMedicalPackaging ServicesSupply Chain ManagementSustainability

Responsibilities

Acts as a safety leader and puts safety first in all responsibilities
Understands customer requirements relating to problems to products and equipment
Services customer equipment, where applicable, to maintain optimum performance of equipment, packaging films and shrink bag materials
Identifies machinery and packaging film/shrink bag problems and ensures that they are properly communicated to the appropriate staff representatives
Maintains accurate and timely reports on work activities and time utilization
Performs and completes package/shrink bag and machine audits on packaging machines
Participates in field trials of new packaging materials
Assists in the installation and start-up of all packaging equipment manufactured and sold by Amcor
Provides input, as requested, into the design, installation and start-up of packaging equipment manufactured by outside suppliers or RE&D
Responsible for scheduling own time and travel and determining priority of customer calls
Works on special projects as assigned
Establishes and maintains effective relations with customers, sales personnel and internal Amcor staff personnel
Completes KMS reporting within 5 days, completes expense reports within a month of business trip and turns in weekly schedules within designated time frame

Qualification

Mechanical aptitudeElectrical aptitudeTechnical expertiseFood packaging experienceCustomer orientationResults orientationBuilding relationshipsInitiativeCommunication skills

Required

Technical Degree
1-2 years experience in food packaging industry (material & machinery)
Willing to travel 60% or more and holds a valid driver's license

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)

Company

Amcor is a packaging and container manufacturing company for food and beverage, personal care, and medical industries.

Funding

Current Stage
Public Company
Total Funding
$2.2B
2025-03-13Post Ipo Debt· $2.2B
1969-08-28IPO

Leadership Team

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Peter Konieczny
Chief Executive Officer
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Ron S Delia
Chief Executive Officer
Company data provided by crunchbase