OPENLANE · 1 day ago
Title Specialist - Private Label
US - IN - Carmel (OPENLANE)
Full-time
Onsite
Entry, Mid Level
2+ years expOPENLANE is a technology company creating a digital marketplace for used vehicles. They are seeking a Title Specialist to manage vehicle title issues, ensuring compliance and accuracy while providing support to clients and assisting with title processing.
AutomotiveE-CommerceElectric VehicleRecreational VehiclesWholesale
Responsibilities
Assists Title Clerks with title processing
Focus on achieving prompt resolution of title problems with our client and/or buyers
Prepares weekly reports for our clients showing title status
Request duplicate titles if and when needed according to OPENLANE policy
Achieve return of title on voided sales in a timely fashion to reduce loss to seller and/or OPENLANE
Overcoming difficult objections and turning into positive solutions for all parties
Assist with keeping SOP documentation/training manuals up to date
Scans titles into electronic format
Creates shipping labels, packages, seals, and sends titles to buyers daily via Federal Express
Ensures titles are delivered to the correct purchasing dealer and/or buyer
Responsible for running title reports and assisting with title inquiry emails
Qualification
Required
2+ years of experience in data entry or title work required
Superb customer service skills, attention to detail, time management and ability to problem solve
Must type 55 WPM and have strong 10-key typing skills
Conflict resolution and customer service skills required
Basic knowledge of Google suite applications
Preferred
High School Diploma or GED required with some college preferred
Notary public license within 6 months of hire preferred
General automotive knowledge is preferred
Benefits
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company
OPENLANE
OPENLANE is an online auction company for automotive dealers to buy and sell wholesale vehicles.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Meritech Capital Partners
2011-08-15Acquired
2008-12-31Series Unknown· $10M
2008-05-27Series Unknown· $25M
Leadership Team
Peter Kelly
Chief Executive Officer
Recent News
2026-01-20
2025-11-19
2025-11-12
Company data provided by crunchbase