ABB · 1 hour ago
Resident Field Service Technician
Houston, TX
Full-time
Onsite
Senior Level
5+ years expABB is a global market leader helping industries become leaner and cleaner. The Resident Field Service Technician will execute service work according to ABB's quality and safety guidelines, ensuring quality customer service and effective communication with clients about service timelines and expectations.
AutomotiveEnergyEnergy ManagementIndustrial AutomationRobotics
No H1B
Responsibilities
Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform
Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities
Acting as trainer when needed, for field service associates and customers
Qualification
Required
Bachelor's Degree in Electrical Engineering (OR a High School Diploma with a minimum of 5 years of engineering / field experience)
Minimum of 5 years of field service experience
Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of products including but not limited to flow, pressure, temperature, level meters and continuous water analyzers
Ability to build strong customer relationships, to work effectively with minimum supervision, demonstrated strong interpersonal skills, and be customer service oriented
Strong Computer skills to include Outlook, Excel, and Word
Candidates must already have work authorization that would permit them to work for ABB in the US
Ability and willingness to travel approximately 10% as required. Ability and willingness to possess and maintain a valid passport and driver's license
Benefits
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Company
ABB
ABB provides electrification and automation solutions for various industries.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$548.55MKey Investors
European Investment Bank
2023-11-21Post Ipo Debt· $545.85M
2013-09-23Grant· $2.7M
2001-04-06IPO
Leadership Team
Morten Wierod
CEO
Håvard Devold
Vice President, Market Development, Country Technology manager
Recent News
2025-12-17
Company data provided by crunchbase