OnviSource · 6 hours ago
Inside Sales Representative (AI and SaaS Solutions)
OnviSource is a globally recognized innovator in contact center AI and automation solutions, delivering Agentic AI that blends human expertise with intelligent automation. The Inside Sales Representative plays a critical role in driving OnviSource’s growth by delivering excellent outreach and closing sales across targeted contact center markets.
Responsibilities
Rapidly and urgently learning OnviSource’s solutions, value propositions, and target markets. The candidate is expected to begin the actual sales process following a 2-week period of systematic and effective training
Directly contributes to the preparation of effective campaigns, followed by conducting daily and high-quality outbound cold calls, emails, and social engagements to create qualified appointment meetings with target prospects while meeting weekly and monthly appointment targets
Manage the sales activity process from the initial appointment to sales closure, urgently and effectively. The process will include introductions, relationship building, product presentations and demonstrations, winning proposals, closures, and account management to further the sales
Ensure that the sales pipeline at any given time is at least 3X the quarterly quota
Work closely with marketing and engineering to successfully close sales opportunities
Qualification
Required
Minimum 4 years direct experience as an inside sales professional, selling contact AI, analytics, automation, or SaaS markets
Proven track record and demonstrated ability for cold calling, setting appointments, and converting initial contacts into qualified opportunities and sales bookings
Excellent verbal and written communication skills with a consultative, confident, and empathetic approach
High level of business ethics, professionalism, and personal integrity consistent with OnviSource's core values
Self-starter with a hunter mentality, committed to success and exceeding performance expectations
Open to feedback, continuous learning, and improvement; thrives in a dynamic, challenging, team-oriented environment
Familiarity with CRM platforms (Salesforce), ZoomInfo, LinkedIn, and digital communication tools
Bachelor's degree in Business, Marketing, or related field
Preferred
Background in AI or automation sales for contact centers
Experience in solution-based and consultative selling
Understanding of customer experience (CX) or workforce optimization technologies
Company
OnviSource
OnviSource enables companies to cost-effectively optimize, automate and unify their customer interactions and business transactions.
Funding
Current Stage
Growth StageRecent News
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