The Wonderful Company · 8 hours ago
Desktop Support Engineer III
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$48.08/hr - $57.69/hr
2+ years expThe Wonderful Company is a privately held company dedicated to health and wellness through its iconic consumer brands. They are seeking a Desktop Support Engineer III to provide front-line support services for IT related issues, ensuring the functionality of computers and related equipment throughout the organization.
AgricultureFood and Beverage
Responsibilities
Install and troubleshoot software - antivirus, firewall, anti-spyware, etc
Information system hardware configuration and repair
Troubleshoot and repair broken or defective computer hardware ensuring the functionality of computers and computer related equipment throughout the organization
Computer moves, adds, & changes
Operating systems reloads
Install and configure software for The Wonderful Company based on the information systems policies and procedures
Assist with network administration including new user setup and removal, active directory moves, adds & changes, windows general troubleshooting
Printer maintenance - moves, adds, changes, toner/ink supply management
Backup for general telephones including:
Telephone new user setup & training
Telephone general troubleshooting
Physical layer (wiring) connectivity
Mobile device management
Troubleshoot and configure handheld barcode scanners
Support all T2 escalations
Manage projects and 3rd party vendors
Implement new versions/upgrades
Create user training for any new technologies and process changes that affect the ITS team
Document all processes and create user training manuals
Provide day to day support for DSE I and DSE II’s
Provide executive support to local executives
Travel between offices as needed
Qualification
Required
A.A degree or degree from Technical Trade School and 2 to 5 years of experience in related field or equivalent combination education and experience
Working knowledge of Microsoft Products - Word, Excel, Access, Outlook, PowerPoint, etc
Interpersonal skills
Must be able to interact and communicate with all levels of staff members in an effective manner, exhibiting tact, enthusiasm, and patience
Must be able to be sensitive to cultural and bilingual issues
Superior customer service skills
Excellent written/verbal communication skills
Strong organizational and time management skills
Ability to work independently and creatively even under pressure/time constraints
Preferred
A+ Certification Preferred
Experience with Oracle system a plus
Benefits
Access to top-notch medical coverage comprehensive vision and dental plans
401k with match eligibility to secure your financial future
24/7 online physician consultations
Virtual mental health resources
Life coaching
Engaging employee community groups
Cash rewards for healthy habits and fitness reimbursements
Library of on-demand fitness videos
Career Advancement Opportunities
Focused Learning and Development
Empowering Mentorship Program
Continuous Improvement Training
Giving Back to the Community
Company
The Wonderful Company
The Wonderful Company grow, harvest, bottle, package, and market a diverse range of healthy products,
5001-10000 employees
H1B Sponsorship
The Wonderful Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (19)
2023 (14)
2022 (24)
2021 (14)
2020 (15)
Funding
Current Stage
Late StageLeadership Team
J
Jordan Weiss
Executive Vice President and Chief Tax Officer
Amy Snow
Chief Research Officer & Chief of Staff
Recent News
MarketsandMarkets Research Pvt. Ltd.
2025-10-29
2025-10-23
Company data provided by crunchbase