Community College of Philadelphia · 14 hours ago
Manager, Non-Credit and CTE Recruitment
Community College of Philadelphia is committed to promoting a diverse work environment and advancing student recruitment strategies. The Manager of Non-Credit and CTE Recruitment will lead efforts in managing admissions programs and oversee staff to achieve enrollment goals for non-credit and career technical education programs.
E-LearningEducationHigher Education
Responsibilities
Manage lead generation for credit and non-credit CTE programs at the College
Provide enrollment support to prospective credit and non-credit CTE students
Coordinate recruitment programming on and off campus in partnership with the general recruitment team
Connect prospective students for the College’s other programs to the general recruitment team
Partner with leadership from Institutional Effectiveness, Enrollment Management, Workforce Development and the Executive Director of the CATC on developing and measuring enrollment goals and strategies for the College’s credit and non-credit CTE programs
Collaborate with other Enrollment Management departments (i.e. Records and Registration, Financial Aid, Veterans’ Resource Center) to support a cohesive non-credit and CTE enrollment strategy
Partner with Institutional Advancement, Student Tuition Services and Financial Aid to identify funding opportunities for students enrolled in the College’s credit and non-credit CTE programs and address barriers to accessing these funds
Provide feedback/recommendations to assist the Director, Admissions and Enrollment Management in identifying opportunities for enrollment growth and innovation
Design and implement evidence-based multi-year strategic recruitment plans directed at attracting targeted cohorts to the College
Work with the CRM Communications Coordinator to develop communication plans designed to attract targeted cohorts to the College
Collaborate with Marketing and the External Relations team and other constituents to implement appropriate marketing tools to attract targeted cohorts to the College
Coordinate processes and activities that ensure prospective students receive timely and exemplary service during the recruiting and admissions processes
Utilize technology to meet enrollment goals including managing CRM software and implementing social media-based tools/strategies
Compile and analyze recruitment and admissions statistical reports, including but not limited to studying zip code and other demographic trends, and marketing and advertising outcomes
Participate in all phases of personnel management including the selection, supervision, training and evaluation of administrative and classified staff to provide the department with a knowledgeable and effective workforce
Serve on the Enrollment Activities Team, standing committees, task forces, and other college leadership teams as appointed
Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds
Perform assigned duties in a manner consistent with the mission, goals and core values of the College
Deliver quality customer services to both internal and external constituents in a professional helpful and courteous manner
Other duties as assigned
Qualification
Required
Bachelor's degree from an accredited institution of higher education required
Five (5) years of progressively responsible experience in higher education admissions or a related enrollment services delivery area required
Proficiency with Microsoft Office applications and familiarity with enterprise-wide software required
Proficiency with CRM software required
Solid awareness and application of enrollment management trends related to achieving enrollment goals that includes use of technology and social media based tools required
Demonstrated ability to make data-driven decisions required
Strong commitment to a customer service environment and development of innovative solutions required
Ability to demonstrate a collaborative approach to problem resolution required
Ability to be proactive in improving services through direct outreach to students and external partners required
Strong verbal and written communication skills required
Ability to present workable resolutions to student and staff problems required
Ability to work effectively in a team environment, both as a team leader and participant, required
Demonstrated commitment to the mission of an urban Community College, and the ability to work effectively with an ethnically and culturally diverse campus community required
Preferred
Master's degree preferred
Experience supervising the work of others preferred
Management experience in a collective bargaining environment preferred
Banner experience preferred
Knowledge of Slate is preferred
Demonstrated excellent leadership skills and the ability to manage and lead staff preferred
Understanding of Web analytics and social media marketing preferred
Bilingual in Spanish preferred
Benefits
College-paid medical, dental, drug, life and disability insurance
Tuition remission (for classes at the college)
Forgivable tuition loan (for classes at any accredited academic institution)
403(b) retirement plan with 10% College contribution with employee contribution 5%
Flexible spending accounts
Paid vacation, holiday and personal time
Partial remote work schedule for remote work eligible positions
Winter break: 1 week around the third week in December and New Years
Spring Break: 1 week in March
Summer Hours: 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August
Company
Community College of Philadelphia
Community College of Philadelphia is a school that offers liberal arts, sciences, career technologies, and continuing education.
Funding
Current Stage
Late StageTotal Funding
$3.2MKey Investors
National Telecommunications and Information Administration
2023-03-08Grant· $0.25M
2023-02-27Grant· $2.95M
Recent News
The Philadelphia Inquirer
2025-12-20
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2025-11-08
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2025-11-01
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