Willmott & Associates, Inc. · 12 hours ago
Human Resources Director – Remote (supporting MA, RI, CT and CA operations)
United States
Full-time
Remote
Director/Executive
$125K/yr - $125K/yr
10+ years expWillmott & Associates, Inc. is a franchise owner and operator of Supercuts and Radiant Waxing Salons, fostering a caring, people-first environment. The Human Resources Director is responsible for leading HR functions, developing HR strategies, maintaining compliance, and supporting employee growth and retention across multi-state operations.
B2BBookkeeping and PayrollConsultingHuman Resources
Responsibilities
Develop, implement, and maintain HR policies and procedures aligned with company values
Serve as a trusted HR partner to ownership, leadership, and salon management
Manage employee relations, including performance management, retention strategies, investigations, conflict resolution
Oversee recruitment, hiring, and onboarding for salon and corporate roles
Support training, development, and career growth initiatives for employees and managers
Ensure compliance with federal, state, and local employment laws across MA, NH, RI and Ca law
Administer employee benefits and act as a resource for employee questions
Maintain accurate employee records and HR documentation
Track HR metrics and recommend improvements to processes and programs
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
10+ years of HR experience, preferably in multi-location, retail, hospitality, or service environments, Franchise experience a plus
Strong knowledge of employment laws and HR best practices
Excellent communication, interpersonal, and problem-solving skills
Ability to build relationships at all levels of the organization
Organized, hands-on, and adaptable in a fast-paced environment
Clear experience managing a team that includes a Generalist, Recruiter and an HR Administrator
Preferred
HR certification (PHR, SPHR, SHRM-CP/SCP)
ACA Management/Open enrollment experience
401K administration experience
ADA exposure
Benefits
401K administration experience
Company
Willmott & Associates, Inc.
We focus on what we do best - Direct Hire Placement, including executive retained and contingency search, and Contract Placement.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Clark Willmott
Founder and Owner
David Zito
Managing Partner
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