TechLink Systems, Inc. · 1 day ago
Service Engineer
Childress, TX, US
Full-time
Onsite
Mid Level
3+ years expTechLink Systems, Inc. is a national provider of staffing services with a focus on creating personal relationships with clients. They are seeking an experienced On-Site Service Engineer to support enterprise data center and server environments, ensuring rapid issue resolution and minimal downtime while delivering outstanding on-site service.
Information TechnologySoftware EngineeringStaffing Agency
Responsibilities
Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed
Qualification
Required
3–5+ years of experience in technical support, field service, or data center roles
Associate or Bachelor's degree in IT or related field (or equivalent experience)
Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
Preferred
Dell or other vendor certifications are a plus, but not required
Company
TechLink Systems, Inc.
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally.
201-500 employees
H1B Sponsorship
TechLink Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (3)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
J
Jane Kim
CEO
Company data provided by crunchbase