Agilent Technologies · 17 hours ago
Onboarding Manager
United States
Full-time
Remote
Entry, Mid Level
$78K/yr - $122K/yr
2+ years expAgilent Technologies is seeking an Onboarding Manager responsible for configuring, training, and deploying products within the Agilent Software portfolio. The role involves ensuring that systems meet customer needs, conducting meetings, providing post go-live support, and facilitating communication among stakeholders for successful deployments.
BiotechnologyHealth CareHealth DiagnosticsLife SciencePharmaceutical
Responsibilities
Schedule, prepare for, and conduct meetings with customers that are adopting Agilent Software to ensure that the system is deployed in a way which addresses their needs
Communicate timelines to customers and identify any challenges that may interrupt adoption and deployment within identified timeline
Post go-live support
Communicate cross functionally to ensure a smooth deployment for the customer so that all parties that are a part of the overall deployment are aware of the status of the deployment
Submit any bugs or feature enhancements and VOC timely and through the appropriate channels
Host user webinars to increase adoption and usage of functionality within the product
Document the status of the customer using the Customer Success platform to manage your portfolio and track customers through their journey
Participate in regular team meetings
Ability to think outside the box and propose creative solutions as necessary
Requires strong active listening skills and the ability to quickly grasp customer requirements
Requires ability to prioritize and balance competing priorities
Depending upon interest level, there may be numerous opportunities to participate and lead other company initiatives beyond the scope of this direct role
Qualification
Required
Bachelor's degree, or comparable experience
2+ years previous experience working with software, or ability to demonstrate ability to train required
Excellent AI and Networking skills
Outstanding communication and organizational skills
Excellent analytical, leadership, and problem-solving skills
Ability to build and foster good relationships
Self-motivated and directed individual
Team-oriented perspective
Demonstrate experience with remote training and work
Preferred
Basic HTML (helpful but not required)
Understand differences between browsers on multiple operating systems
Comfortable learning new software applications
Benefits
Bonus
Stock
Benefits
Company
Agilent Technologies
Agilent Technologies addresses the scientific and laboratory management needs of analytical scientists and clinical researchers.
10001+ employees
H1B Sponsorship
Agilent Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (56)
2023 (58)
2022 (70)
2021 (64)
2020 (53)
Funding
Current Stage
Public CompanyTotal Funding
$500M2019-09-05Post Ipo Debt· $500M
1999-11-26IPO
Leadership Team
Mike McMullen
CEO and President
Padraig McDonnell
President and CEO
Recent News
2026-01-23
Morningstar.com
2026-01-23
2026-01-16
Company data provided by crunchbase