Synergy One Lending, Inc. NMLS #1907235 · 9 hours ago
Mortgage Loan Processor
Clarksville, TN
Full-time
Onsite
Entry, Mid Level
2+ years expSynergy One Lending, Inc. is committed to empowering individuals and families through expert financial guidance for homeownership. The Mortgage Loan Processor will manage residential mortgage files from application through closing, ensuring accurate and compliant documentation while maintaining proactive communication with borrowers and third parties.
FinanceFinancial ServicesMortgageReal Estate
Responsibilities
Process residential mortgage loans (Conventional, FHA, VA, USDA as applicable) from submission through closing with a focus on quality, accuracy, and timeliness
Collect, review, and verify borrower documentation (income, assets, credit, ID, property, and other required items) for completeness and guideline alignment
Order and manage third-party services (appraisal, title, insurance, verification of employment, payoff statements, HOA documents, etc.)
Analyze documentation to identify missing items, discrepancies, red flags, and conditions; escalate issues promptly to the Loan Officer and/or underwriting
Prepare and submit complete loan packages to underwriting and ensure all required conditions are cleared prior to closing
Communicate effectively with borrowers, loan officers, underwriters, escrow/title, real estate agents, and other stakeholders to keep the transaction on track
Maintain accurate pipeline status in the LOS and ensure notes, conditions, and dates are updated consistently
Support compliance and quality control by following company policies and applicable federal/state regulations, including privacy requirements and documentation standards
Meet contract deadlines and help coordinate closing logistics to ensure a smooth funding process
Qualification
Required
2+ years of recent mortgage processing experience (purchase and refinance)
Strong working knowledge of loan documentation, underwriting conditions, and end-to-end processing workflow
Proficiency with a Loan Origination System (LOS) (e.g., Encompass, Calyx, Byte, LendingPad) and standard mortgage documentation tools
Demonstrated ability to interpret and validate borrower documentation related to income, assets, credit, and property
Excellent organizational skills with the ability to manage multiple files and deadlines simultaneously
Strong written and verbal communication skills, with a high level of professionalism and customer service focus
High attention to detail, including accurate data entry and consistent follow-through
Preferred
Experience processing Conventional, FHA, VA, and USDA loans
Familiarity with AUS findings (DU/LP) and common investor documentation requirements
Understanding of key compliance concepts such as TRID timing, disclosure workflows, and document retention standards (as applicable to the role)
Prior experience in a high-volume retail or correspondent environment
Mortgage industry certifications (company-specific or professional designations) are a plus
Company
Synergy One Lending, Inc. NMLS #1907235
At Synergy One Lending, we believe possibility is power⚡and we’ve proven it by helping thousands of families achieve their homeownership goals.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$1M2019-08-16Seed· $1M
2018-05-03Acquired
Leadership Team
S
Steve Majerus
Chief Executive Officer
Nicole Abraham
EVP, Chief Operations Officer
Recent News
2025-07-25
2025-07-24
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