Essex Property Trust · 8 hours ago
Application Consultant
Irvine, CA
Full-time
Onsite
Entry Level
$24.50/hr - $33.50/hr
1+ years expEssex Property Trust is a purpose-driven company focused on growth and opportunity. The Application Consultant plays a vital role in managing applications, ensuring customer identification and income validation, while providing exceptional service to applicants and residents.
Commercial Real EstateReal EstateReal Estate InvestmentRental PropertyResidential
Responsibilities
Work in a centralized sales hub and facilitates full cycle application review, approval/denial, and income/identity verification (if applicable)
Verification of Government issued photo ID’s
Ensure all applications are reviewed daily and applicants are notified of receipt of application and approval status of application
Provide superior customer service to internal and external customers to ensure a seamless experience
Work closely with internal partners to ensure an increase in NPS and customer survey ratings as it pertains to the application and move in process
Maintain in-depth knowledge of Funnel lead management and the application process per company standards
Perform other duties as assigned or as necessary
Qualification
Required
High school diploma or GED equivalent
1 to 2 years administrative experience
Proficient understanding of the Microsoft suite
Familiarity with CRM systems and practices
Ability to comprehend and interpret instructions, short correspondence, and ask clarifying questions to ensure understanding
Ability to write routine reports and correspondence
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor
Ability to motivate and negotiate effectively with key employees and client groups to take desired action
Ability to understand and carry out general instructions in standard situations
Ability to solve problems in standard situations
Basic analytical skills
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines
Preferred
1 to 2 years administrative experience preferred
Benefits
Medical
Dental
Vision
Paid parental leave
401k employer match
Excellence rewards
Wellness programs
12 paid holidays
15 PTO days
Housing discount of 20%
Company
Essex Property Trust
Essex Property Trust, Inc., is a fully integrated real estate investment trust (REIT) that acquires, develops, redevelops, and manages
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.3B2025-12-03Post Ipo Debt· $350M
2025-02-06Post Ipo Debt· $400M
2024-08-19Post Ipo Debt· $200M
Leadership Team
Sean Tiner
Digital Marketing Manager
Recent News
2026-01-06
2025-12-04
2025-11-11
Company data provided by crunchbase