Constellium · 19 hours ago
Account Management Specialist
Bowling Green, KY
Full-time
Onsite
Entry, Mid Level
1+ years expConstellium is a global leader in the production and supply of aluminum functional-surface products. The Account Management Specialist manages communications with customers and internal operations to ensure accurate and timely order fulfillment, while also addressing customer needs and issues as they arise.
AutomotiveManufacturing
Responsibilities
Customer Relations: This position is a key liaison between the organization and our customers acting as a primary contact to customer materials contacts to build and maintain rapport analyzing and anticipating customers’ needs, requiring a high level of communication and organization skills
Serve as a primary contact point for customers regarding shipments, short-term forecasting through EDI, and system issues
Research and respond to order status inquires, expedite requests, inventory and lead time inquires, and trial requests. Resolve all customer issues and complaints
Analyze significant discrepancies between the customers forecasted demand and the real consumption developing, communicating, and promoting internal and external action plans to resolve/align
Process and enter orders into the applicable systems as required for products and track progress until their completion
Perform and transmit stocks movements corresponding to the deliveries and pick up locations, monitor and audit inventory for aging and correctness
Ensure pricing is correctly into applicable system per the customer purchase order during the order entry process
Manage supply flow to ensure customer demand covered to ship on time in full, escalating issues as needed
Support Sales and Technical Team members as week as day-to-day operations
Assist in new business program launches- establishing new customer relationships, process and or material flow paths, and system updates/modifications
Qualification
Required
High School diploma required
Demonstration of analytical, communication and organizational skills required
Exceptional computer skills required
Preferred
Bachelors degree in Business Management or related field, or 1-3 Years commensurate experience in Account or Delivery Management and/or Supply Chain preferred
Enterprise Resource System (ERP) experience is a plus
Benefits
Medical, dental, and vision insurance
Health savings accounts - Company funded contribution
Dependent Care Flexible Spending Account - Company funded contribution
Company-paid basic life insurance
401(k) savings plan with company matching contributions
Employee Assistance Programs
Tuition Assistance Program
Student Loan Repayment Program
Paid Parental Leave
Paid Vacation
Paid Holidays
Company
Constellium
Constellium is a global sector leader strongly committed to designing and manufacturing innovative and high value-added aluminium products
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$501.06MKey Investors
Advanced Propulsion Centre UK
2024-09-17Grant· $144.59M
2024-07-25Post Ipo Debt· $325.54M
2022-12-02Grant· $12.29M
Leadership Team
Jean-Marc Germain
CEO
Ingrid Joerg
EVP & COO
Recent News
2026-01-09
Constellium Paris
2025-12-03
MarketScreener
2025-12-03
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