Fuel · 7 hours ago
Senior Account Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
3+ years expFuel Transport US Inc. is seeking a Senior Account Manager to join their team. The role is responsible for driving the growth, profitability, and long-term success of an assigned portfolio of strategic customer accounts, requiring strong commercial acumen and operational expertise.
RailroadTransportation
Hiring Manager
Ali K.
Responsibilities
Own and manage a defined customer portfolio with full accountability for volume retention and expansion, gross profit, and margin performance
Drive wallet-share growth across spot, contractual, and new service offerings
Lead award onboarding and oversee post-award performance management
Ensure awarded freight is operationally executable and aligned with margin expectations
Act as the margin steward for the assigned portfolio
Partner with Pricing and Operations teams to proactively identify and address margin erosion
Serve as the primary escalation point for customers and lead Quarterly Business Reviews (QBRs)
Translate customer objectives into clear, actionable execution plans
Collaborate closely with Sales, Procurement, Pricing, and Operations to ensure alignment and flawless execution
Other tasks as required by the business
Qualification
Required
Bachelor's degree in Business Administration preferred, Supply Chain Management, Logistics, or a related field
3+ years of account management experience in logistics or truckload brokerage
Proven ability to manage and grow customer portfolios
Strong understanding of truckload pricing and market dynamics
Strong commercial and financial acumen
Working proficiency in Microsoft Office, with basic to intermediate knowledge of Excel
Excellent communication and relationship management skills
Ability to collaborate cross-functionally with Sales, Pricing, and Operations
Strong organizational skills with the ability to manage multiple priorities
Benefits
Comprehensive benefit plans
Generous paid time off
Company sponsored events
Other creative perks
Company
Fuel
Fuel is a logistics company offering hybrid transportation solutions for a wide variety of industries across North America.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Mexico Business
2025-12-24
2025-12-16
2025-12-16
Company data provided by crunchbase