Randstad Digital Americas · 3 hours ago
Product Developer, Team Lead (Manager)
Randstad Digital Americas is seeking a Product Developer, Team Lead to manage the lifecycle of SunPass products and solutions. The role involves overseeing product development activities, ensuring alignment with business requirements, and acting as a liaison between various teams to deliver high-quality solutions.
Information Technology & Services
Responsibilities
Responsible for managing the lifecycle of SunPass products, solutions, and applications, ensuring they meet business requirements and align with the SunPass Operations roadmap
Oversees product development activities, reporting standards, and operational governance while coordinating with cross-functional teams to deliver high-quality, customer-focused solutions
Acts as a liaison between SunPass Operations, Toll Operations leadership, and technical teams to ensure timely delivery, continuous improvement, and compliance with established standards
Manages research and development activities related to the design, enhancement, and qualification of SunPass products and solutions
Works with cross-functional teams to ensure fulfillment of product requirements and transition products from development to commercialization
Assists in determining product delivery and deployment schedules for new releases, feature updates, and maintenance cycles
Acts as a technical consultant to the SunPass Operations team, leading testing and evaluation of innovative technologies
Ensures technology and product specifications align with SunPass business objectives
Oversees product delivery, managing schedules and tasks related to all aspects of product development
Develops and maintains a centralized inventory of SunPass products, solutions, and applications
Captures and tracks SunPass Operations initiative updates in compliance with reporting standards
Monitors input from all business units to ensure products meet functional and performance requirements
Identifies opportunities for improvement and lifecycle replacement needs; prepares documentation and summaries for leadership visibility
Collaborates with Toll Operations Business Intelligence team to develop dashboards and reporting tools for program performance monitoring
Ensures Standard Operating Procedures (SOPs) are created and maintained, establishing a lifecycle process for updates
Gains detailed knowledge of all facets of SunPass Operations to support decision-making and implementation of initiatives
Serves in times of emergency to support state response efforts and ensure continuity of operations
Performs other duties as assigned
Qualification
Required
Bachelor's or Master's Degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management or other related field. Or equivalent work experience
A minimum of 7 years of tech industry, product engineering, operations, technology integration, or other related work experience
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.