Acosta · 8 hours ago
Client Success Team Agent
St Louis, MO, United States
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18.50/hrPremium Retail Services, part of Acosta Group, is seeking a Client Success Team Agent to join their collaborative team. In this role, you will support retail execution, manage client inquiries, and ensure customer satisfaction while partnering with internal teams to deliver effective solutions.
MarketingSales
No H1B
Responsibilities
Support the team in all aspects of retail execution, compliance, and issue resolution
Manage all calls, issues and inquiries from the client, retailers, internal departments and field team
Assist with service order questions and job instructions
Ensure customer satisfaction with professionalism and positivity
Execute outbound calls to ensure in-store compliance
Strategically partner with internal departments and field team to provide creative solutions, best practices, and deliverables
Qualification
Required
High School diploma or equivalent in industry name required
Previous retail, merchandising and/or call center experience required
Proven track record in multi-tasking, demand management, problem solving, organization, and prioritization skills
Dedicated team player with a service mindset
Ability to effectively communicate (verbal/written) both internally with all levels of the organization and externally with client to successfully accomplish objectives
Seeing
Listening
Lifting (15 – lbs.)
Company
Acosta
Acosta brings simplicity to retail sales.
Founded in 1927
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Berkshire Partners
2014-07-28Acquired
2003-01-27Series Unknown
Leadership Team
Darian Pickett
Chief Executive Officer
Linda Hodnett
Retired VP of Sales
Recent News
Company data provided by crunchbase