NEOGOV · 6 hours ago
Playword- Recreation Services
Aquatic and Recreation Center - Plainfield, IN
Full-time
Onsite
New Grad, Entry Level
$12.50/hr - $12.50/hrNEOGOV is seeking a Recreation Services team member for the Town of Plainfield. The role involves overseeing operational tasks at the Plainfield Recreation and Aquatics Center, including guest services, program supervision, and maintaining facility cleanliness.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greet and direct visitors in person and on the telephone while answering program questions efficiently and accurately
Maintain and promote excellent guest service relations and open communication with children, parents, patrons, and staff
Point of sale and membership sales processing
Responsible for the collection and security of all recreation registration and admission revenues
Schedule and reserve facility and park sites for guests
Maintain a clean, safe, and friendly environment in the indoor playground when assigned
Conduct daily walk/crawl through inspections of the entire play structure including completing all checklists and operational duties when assigned
Communicate and answer basic program and facility questions
Resolve basic conflicts regarding guest registration issues, facility rules and program limits
Oversee recreation program operations and ensuring safety and security of participants
Maintain a working knowledge of all general and building safety rules including specific knowledge of front desk operations, Playworld operations and basic knowledge of fitness and aquatics areas. Enforce safety rules and improve public and employee knowledge by preventing, confronting, and correcting unsafe behavior
Perform other related duties and/or special projects including but not limited to, general cleaning and disinfecting of facility and equipment, basic grounds maintenance and serving as guest service attendant when needed at fitness control desk as assigned
Qualification
Required
Must be at least 16 years of age to apply
Previous recreation and/or customer service experience is preferred
Computer software skills desired include: Microsoft Outlook, Word, Excel, PowerPoint, and Rec Trac
The ability to make sound and rational decisions including exercising independent judgment within established protocols and guidelines is required
Must have a strong ability to communicate effectively orally and in writing regarding service information and public relations
The ability to interact with all levels of employees and guests
The ability to be detailed oriented to be able to process information accurately
The ability to develop and maintain a comprehensive knowledge of current principles, codes, and safety protocols and risk management relating to recreation facility operation and programs is required
The ability to enforce rules and follow all established protocols and guidelines is required
The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required
The ability to speak, read and write in English is required
Must maintain a positive attitude and uphold PARKS values at all times
Preferred
Spanish is desired
Benefits
Employee receives FREE membership and their family/household members may purchase a membership at a 50% discount of the rate that applies based on their residency.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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