California State University, Fullerton · 13 hours ago
Study Abroad and Administrative Operations Coordinator (Administrative Support Coordinator II)
California State University, Fullerton is a comprehensive University dedicated to shaping the future of education and fostering a vibrant community. The Study Abroad and Administrative Operations Coordinator will ensure the efficient daily operations of the Dean’s Office, serving as the lead coordinator for study abroad programs and supporting various administrative tasks.
Higher Education
Responsibilities
Ensure the efficient daily operations of the Dean’s Office
Serve as the lead coordinator for the College of Business and Economics (CBE) for study abroad programs
Track study abroad programs requirements and milestones
Liaison with program director/faculty, ensuring their successful and timely completion
Work closely with international programs to ensure deadlines are respected and escalate any issues and delays to the Academic Resource Manager
Submit the required financial forms for approval based on the agreement set up
Work closely with Vendor Management specialist to complete requisitions, create vendors and process payments in compliance with Contract and Procurement policies
Ensure the tracking of students’ deposits, following up with students on their application, and reconciling payments
Work closely with Senior Budget Analyst in the reconciliation of costs versus fees collected and processes the students refund in a timely manner
Be the point of contact for any study abroad vendor related questions and faculty queries within the college
Assist any faculty concerns in coordinating the logistics of the Study abroad programs
Evaluate and provide recommendations for improvement on study abroad processes
Support the CBE Academic Resource Manager in the faculty training provided on study abroad programs
Support the Dean, Associate Deans, and visitors by handling a variety of administrative, clerical, and event coordination tasks
Support the Associate Dean, Undergraduate Programs and Students Success on administrative tasks for the Executive In Residence mentoring program
Provide direct support to the Assistant to the Dean
Provide comprehensive front desk coverage, serving as the first point of contact for the Dean’s Office
Oversee supply inventory, place orders, provide updates to the college directory and distribution lists
Support the Event Specialist and Assistant to the Dean with Commencement
Other duties as assigned
Qualification
Required
High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent
Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures
Thorough mastery of English grammar, punctuation, and spelling
Expertise in using office software packages, technology, and systems
Ability to independently handle multiple work unit priorities and projects
Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist
Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area
Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference
Ability to effectively write and present own reports
Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations
Ability to use negotiation and persuasion skills to achieve results and expedite projects
A valid California driver's license
Benefits
Employee Wellness Program
Company
California State University, Fullerton
California State University drives workforce and economic development and serves as an intellectual and cultural center.
Funding
Current Stage
Late StageLeadership Team
Recent News
Orange County Business Journal
2025-11-05
2025-04-05
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