Inbox Stars · 3 hours ago
Lifecycle Campaign Manager
United States
Contract
Remote
Mid, Senior Level
$60K/yr - $75K/yr
3+ years expInbox Stars is a boutique lifecycle marketing agency specializing in high-quality lifecycle programs for premium brands. The Lifecycle Campaign Manager will serve as the primary client lead, ensuring strategic plans are executed effectively while maintaining client satisfaction and revenue performance.
CRMEmail MarketingSMS
Responsibilities
Own 4–6 retained lifecycle/email clients end-to-end
Lead all client calls and day-to-day communication
Translate client goals into clear execution plans
Work with founding team on unit economics and deep strategy to meet revenue targets
Come prepared with your own insights and strategies with a willingness to be coached and receive constructive feedback
Oversee campaign calendars, flows, and testing plans
Ensure on-time delivery and strict adherence to schedules
Build complex segments and flow logic and ensure correct audiences on every send
Review and QA work before sending for client approval
Manage internal execution with builders/coordinators/designers
Proactively flag risks early for campaigns and flows, keeping our clients in the loop
Keep ClickUp organized and accounts running smoothly
Qualification
Required
3-5+ years experience in agency or in-house lifecycle/email/CRM marketing
Direct client ownership experience
Strong understanding of email campaigns, flows, segmentation, and ecommerce metrics such as RFM, unit economics, LTV, churn, etc. (You will be tested in a whiteboard interview)
Deep understanding of e-commerce attribution and incrementality, with the ability to evaluate historical performance beyond surface-level screenshots
Hands-on experience with Klaviyo (required)
Expert-level use of AI using our proprietary bots and algorithms to generate copy and analyze data along with your own self-guided use. Do not apply if you do not have experience using AI in your workflow
Able to discern brand guidelines and deliverables for design-forward clients, ensuring on-brand outcomes
Excellent written and verbal communication
Highly organized with a strong sense of ownership
Understanding of DMARC, GDPR, SMS Compliance and Deliverability infrastructure
Maintain strict standards across accounts in open rate, deliverability and achieving revenue forecasts
Operate at a high professional level in all communications with clients, including always having camera-on and responding in a friendly, collaborative manner
Benefits
Employer-paid medical, dental, vision + 401(k) match
Employer-paid medical, dental, life and vision insurance
401(k) with employer match
Agency-wide mandatory 1-week Winter Break
Company
Inbox Stars
Inbox Stars provides email marketing services to enhance e-commerce sales through tailored strategies.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase