New York State Department of Taxation and Finance · 10 hours ago
Office Assistant 2 Keyboarding (NY HELPS)
The New York State Department of Taxation and Finance is seeking an Office Assistant 2 Keyboarding to perform essential clerical functions. The role involves data entry, monitoring databases, and providing administrative support to department staff while ensuring compliance with various policies and procedures.
Government Administration
Responsibilities
Manipulate an alphanumeric keyboard to use a variety of software, word processing, spreadsheet and database applications to enter information, make inquiries and changes
Monitor databases throughout the day. Perform regularly scheduled daily review of data entered for print and mail jobs by office staff for accuracy and timely completion
Prepare and type various department forms to complete print and mail request transactions
Assist with manual mailings and forms distribution as needed
Communicate effectively via telephone and email to respond to Department staff inquiries regarding print and mail job requests
Communicate effectively, both verbally and in writing, with staff throughout the office
Provide clerical assistance throughout the office as needed
Prepare and analyze written reports for higher level staff
Access the mainframe via a desk-top for daily work schedule
Photocopy and collate materials as directed
Set up and use manual and electronic office recordkeeping and file systems commonly used in business settings
Operate office equipment such as telephones, photocopiers, scanning equipment, computers and printers to perform administrative duties as needed
Process payments and transmittals to banks, acknowledge and complete transmittals upon receipt from the bank
Organize and track all office supplies, coordinate and track purchase requests
Complete mandatory employee and/or supervisory training
Supervise clerical staff including mentoring staff and preparing staff evaluations of staff performance, if required
Handle sensitive applications, requests, and inquiries; adhere to the secrecy provision of the tax law
Able to help with all aspects of preparing for an office move (organizing, making boxes, packing, purging etc.) when required
Meet the Department’s time and attendance requirements
Comply with the Office of Human Resources Management, Affirmative Action Code of Conduct, Ethics, and Internal Control rules, policies, and procedures
Qualification
Required
Candidates must be current NYS employees eligible for a transfer in accordance with Civil Service Laws, Rules, and Regulations
Reachable on the appropriate Civil Service Eligible List for this title and location
If eligible via 55 b/c please provide a copy of your active letter of eligibility with your response
Promotion Minimum Qualification: One year of permanent competitive or 55b/c service as an Office Assistant 1 Keyboarding
One year of clerical experience where most work time is spent performing keyboarding, data entry, chart compilation or arrangement, or various tasks involving typing into computerized systems
Company
New York State Department of Taxation and Finance
Our mission is to efficiently collect tax revenues in support of State services and programs while acting with integrity and fairness in the administration of the tax laws of New York State.