ExcelHealth Group · 5 hours ago
Insurance Account Manager-Facility/Family Caller
Murfreesboro, TN
Full-time
Onsite
Mid Level
$17/hr - $20/hrExcelHealth Group is seeking a reliable Insurance Accounts Manager to perform tasks that will help monitor revenues. The individual will be responsible for preparing invoices, updating records, submitting claims, and collecting outstanding payments while ensuring accuracy and reliability in handling accounts and documents.
Elder CareHealth CareInsuranceMedicalPersonal Health
No H1B
Responsibilities
Collect all information needed to calculate bills receivable
Check the data input in the accounting system to ensure accuracy of final bill
Issue invoices and bills and send them to customers through various channels (mail, e-mail, etc.)
Facilitate payment of invoices due by sending bill reminders and contacting clients
Issue customer account statements periodically, or whenever necessary
Monitor accounts to identify outstanding debts
Take actions to encourage timely payments
Make high-volume, outbound phone calls in a professional manner while retaining and improving customer relations
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide timely follow-up on payment arrangement
Identify issues attributing to account delinquency & discuss them with management
Communicate and follow-up effectively with management regarding customer accounts on a timely basis
Qualification
Required
Reliable Insurance Accounts Manager
Prepare invoices
Update records
Submit claims
Contact clients
Collect outstanding payments
Accurate and reliable in handling accounts and documents
Strong math skills
High degree of organizational ability
Vast computer knowledge
Collect all information needed to calculate bills receivable
Check the data input in the accounting system to ensure accuracy of final bill
Issue invoices and bills and send them to customers through various channels (mail, e-mail, etc.)
Facilitate payment of invoices due by sending bill reminders and contacting clients
Issue customer account statements periodically, or whenever necessary
Monitor accounts to identify outstanding debts
Take actions to encourage timely payments
Make high-volume, outbound phone calls in a professional manner while retaining and improving customer relations
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Provide timely follow-up on payment arrangement
Identify issues attributing to account delinquency & discuss them with management
Communicate and follow-up effectively with management regarding customer accounts on a timely basis
Excellent communication skills (written and oral)
Excellent customer service skills
Problem-solving skills
Strong attention to detail and goal-oriented
High school diploma
Preferred
Bi-lingual
Proven experience as an Accounts Receivable Clerk
Experience making high-volume, outbound calls
Knowledge of billing procedures and collection techniques
Knowledge of dental practice
Working knowledge of MS Office and databases
Associate's or bachelor's degree
Benefits
Paid Time Off
Paid company-recognized holidays
Bonus opportunity available after 90 days
Company
ExcelHealth Group
ExcelHealth Group provides dentistry, optometry, podiatry, audiology, and insurance services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase