Dexian · 15 hours ago
Employee Relations Manager
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. The Employee Relations Manager will provide expert advice and governance on employee relations policies and practices, ensuring they align with business strategies and comply with regulations.
Responsibilities
Acts as a trusted advisor to assigned business/group
Influences and negotiates to achieve business objectives
Assists in the development of strategic plans
Identifies emerging issues and trends to inform decision-making
Provides expertise related to general operating procedure interpretation, misconduct, corrective action, attendance, leaves of absence, absenteeism, performance management and addressing underperformance, interpersonal conflict, work environment, coaching, displacement with redeployment or demotion, harassment and discrimination, workplace accommodations, and adjudication
Designs and produces regular and ad-hoc reports, and dashboards
Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives
Manages high risk ER matters i.e. Legal case management, human rights & harassment investigations, workforce transformation initiatives etc. and represents the business in legal proceedings as required
Reviews all documentation, performs any required negotiation and authorizes separation agreements up to the prescribed limit and commits legally on employment law challenges
Monitors legislation and manages required compliance/regulatory program activities to achieve objectives
Develops employee relations solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs
Provides employee relations advice and guidance to assigned business/group on the implementation of solutions
Educates managers on all aspects of Labor Relations management including relevant HR policies, appropriate procedures and practices, legislation and regulations and employee relations related training and learning opportunities
Acts as a subject matter expert to interpret applicable regulations & policies and makes recommendations on how to resolve business issues
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders
Conducts independent analysis and assessment to resolve strategic issues
Provides support for severance and reductions in force (e.g., consulting with businesses, providing templates for severance packages, producing calculations & outplacement estimates, responding to inquiries from impacted employees/managers)
Performs the initial intake and primary assessment for employee relations requests to determine facts, identify issues & mitigate risks
Provides input into the planning & implementation of operational programs and executes within required service level agreements and standards
Provides governance over employee relations matters by advocating the fair and equitable treatment of employees while ensuring that employee relations practices and strategies clearly support the business/group and enterprise strategies; has the dual challenge to protect the legal and legislative rights of both employees and the organization
Investigates employee complaints within area of expertise, provide solutions for resolution and ensuring that finds are documented
Builds effective relationships with internal/external stakeholders
Ensures alignment between stakeholders
May act as the point person for key vendor relationships (Supplemental Unemployment Benefit Plan Administrator, Career Transition Services, and Unemployment Claims Management) and manage operational programs
Breaks down strategic problems, and analyses data and information to provide employee relations insights (including employee transitions) and recommendations
Monitors and tracks program performance and addresses any issues
Focus is primarily on business/group within may have broader, enterprise-wide focus
Provides specialized consulting, analytical and technical support
Exercises judgment to identify, diagnose, and solve problems within given rules
Works independently and regularly handles non-routine situations
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
Deep knowledge and technical proficiency gained through extensive education and business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Data driven decision making - In-depth
Preferred
Appropriate HR designation preferred
Bilingualism is an asset
Previous experience writing Policy/Procedure
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
Funding
Current Stage
Late StageRecent News
2025-11-19
Company data provided by crunchbase