Lemonade · 15 hours ago
CLX Property Advocate, Dwelling
Lemonade is seeking an experienced Claims professional for the role of CLX Property Advocate, Dwelling to efficiently settle large property losses. The role involves investigating and handling dwelling and condo claims, ensuring high customer service, and making clear coverage decisions without jargon.
Artificial Intelligence (AI)Financial ServicesInsuranceInsurTech
Responsibilities
Investigate and handle dwelling and condo claims from start to finish
Pay claims efficiently and fairly while maintaining a high level of customer service, communicating with customers on claims decisions by email and phone
Settle all aspects of a claim including: Dwelling claims, condo claims, contents, and ALE
Handle claims accurately according to the policy, and all state-required compliance guidelines
Follow best practices around reporting large losses to internal and external business partners
Review mitigation and pack out bills
Identify subrogation opportunities within the claims-handling process
Organize and prioritize daily tasks in order to resolve claim-based questions
Be a subject matter expert in all perils
Qualification
Required
Minimum of 2+ years of technical claims handling experience, with a background in fire, water, and weather claims
Extensive experience handling losses valued at over $10K, of all kinds
Extensive experience handling large inventories of contents
Prior knowledge in dwelling damage
Experience working with large national property service vendors like Serv-Pro, First Team, Contractor Connection, and Crawford
Experience handling claims with suspicious flags
A passion for outstanding customer experience
Comfortable with and adaptable to new technology and business tools
Licensed as a Property & Casualty adjuster in your resident state
College Degree
Ability to work remotely
Preferred
At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of technology and AI, as a commitment to ongoing growth in this field is a fundamental part of our culture
Benefits
Equity
Benefits
Company
Lemonade
Lemonade is a digital insurance company that uses artificial intelligence and behavioral economics.
Funding
Current Stage
Public CompanyTotal Funding
$618.5MKey Investors
General CatalystSoftBankAllianz
2023-06-29Post Ipo Equity· $150M
2020-07-02IPO
2019-09-01Secondary Market· $1.5M
Recent News
2026-01-23
2026-01-23
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