Hired by Matrix, Inc · 13 hours ago
Contact Development Representative
United States
Contract
Remote
Entry Level
1+ years expHired by Matrix, Inc is a Multi-National Digital Transformation firm, and they are seeking a Contact Development Representative. This role is critical for supporting revenue development through contact discovery, data validation, and collaboration with marketing and sales teams.
Human ResourcesMarketingStaffing Agency
Responsibilities
Contact Development Representative (CDR) to support revenue development by discovering, validating, and enriching contact-level and buying group intelligence within target accounts. This role is critical to ensuring high-quality data capture, accurate persona validation, and strong alignment between Marketing, Sales, and Revenue Development teams
The CDR plays a foundational role in creating sales-ready opportunities by identifying buying group members, maintaining data integrity in Salesforce, and supporting marketing programs and events with accurate contact and account intelligence
This is an individual contributor role that partners closely with Revenue Development Representatives (RDRs), Marketing, and Sales Operations to drive measurable impact on pipeline quality and conversion
Contact Discovery & Validation
Research, identify, and validate contact information to confirm roles, responsibilities, and relevance within defined buying groups
Use contact databases, web research, and social media platforms to identify new prospects aligned to target personas
Ensure all validated contacts are accurately logged, updated, and maintained in Salesforce
Account & Buying Group Intelligence
Build, maintain, and update account maps and buying group structures for prioritized accounts
Identify and validate target personas and decision-making roles involved in purchasing processes
Provide regular (weekly) reporting on validated contacts, buying group coverage, and account insights
Marketing & Event Support
Support marketing campaigns, programs, and events by driving contact discovery, registration support, and post-event follow-up readiness
Assist in ensuring strong alignment between campaigns, accounts, contacts, and opportunities within the CRM
Collaboration, Process & Reporting
Partner closely with Revenue Development Representatives (RDRs), Inside Sales, Marketing, and Marketing Operations to ensure smooth handoffs and data consistency
Comply with defined service-level agreements (SLAs) related to demand management and contact development processes
Track, manage, and report on discovery and validation activities using Salesforce and associated systems
Qualification
Required
Bachelor's degree preferred
1-3 years of experience in customer-facing, marketing, research, sales, or revenue development roles
Strong research and analytical skills with exceptional attention to detail
Experience using CRM systems (Salesforce preferred), contact databases, and social media research tools
Excellent written and verbal communication skills
Self-starter with curiosity, adaptability, and motivation to meet activity and quality targets
Strong interpersonal and collaboration skills
Comfort working in fast-paced, evolving environments with changing priorities
Proactive, investigative mindset with strong problem-solving abilities
Team-oriented, coachable, and eager to learn and grow
Energy, discipline, and consistency to maintain high-volume, high-quality activity
Company
Hired by Matrix, Inc
Hired by Matrix is a staffing and recruiting company specializing in administrative, clerical, and marketing staffing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Sharon Olzerowicz
President/CEO
Company data provided by crunchbase