A&M Technologies, Inc. · 5 days ago
Enterprise Monitoring Tool Engineer Status (OpenText) (TS/SCI CI Poly Required)
Chantilly, VA
Full-time
Onsite
Senior Level, Lead/Staff
16+ years expA&M Technologies, Inc. has an opening for an Enterprise Monitoring Tool Engineer to support the Intelligence Sector. The role involves administration and maintenance of the OpenText Operations Bridge Manager environment, along with installation, upgrades, and integration management of enterprise monitoring tools.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide SME support and guidance to junior administrators and operators that support the daily operations, health, and performance of the OpenText Operations Bridge Manager (OBM) environment (comparable on-prem tool experience accepted)
Design, install, configure, and upgrade on-prem enterprise monitoring tool and related components (OBM). This requires strong proficiency in Linux (Red Hat Enterprise Linux - RHEL)
Configure and manage integrations between enterprise monitoring tool (OBM) and other critical IT Service Management (ITSM) tools such as OpenText NNMi, and third-party tools like ServiceNow using connectors and custom adapters
Customize and configure monitoring solutions using management templates, aspects, and policy templates for various applications and infrastructure domains
Manage the central event console, configure event processing, and tune event correlation rules to reduce noise and accelerate root cause identification
Provide SME support and guidance to junior administrators and operators that onboard users, manage roles and permissions, and configure access to the OBM console and dashboards
Provide hands-on software troubleshooting and coordinate with application, infrastructure, OS, and network teams to resolve complex issues
Create and maintain technical documentation, including solution designs, standard operating procedures (SOPs), and user guides
Qualification
Required
TS SCI CI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a Doctorate and 8 years, master's and 10 years, bachelor's and 12 years, associates and 14 years or HS diploma and 16 years
Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2
Enterprise Event Monitoring Expertise: Design, installation, and configuration experience for on-premises tools that provide centralized, single pane of glass for monitoring, correlating, and managing IT events and performance across hybrid environments. This role is for OpenText (formerly Micro Focus) Operations Bridge Manager (OBM), though comparable admin experience with on-premises enterprise monitoring tools would be applicable (Ex. Splunk, Nagios, BMC Helix Operations Management, Solarwinds)
Operating Systems Proficiency: Strong working knowledge and experience installing, upgrading, and maintaining software in a Linux (RHEL) environment
Problem-Solving: Strong experience and orientation towards effective technical problem-solving, with communication skills that enable successful resolution
Networking Fundamentals: Willingness to learn basic networking concepts, including TCP/IP, SSL/TLS, firewalls, and proxy servers (if not already known)
Container Technology: Willingness to learn containerization and orchestration technologies like Docker and Kubernetes (if not already experienced)
Preferred
Scripting Skills: Proficiency in scripting languages such as Perl, Shell, Python, or Groovy for automation and customization
Database Expertise: Basic to intermediate understanding of database management (PostgreSQL, Oracle, MS SQL Server), including general SQL skills
Networking Fundamentals: Knowledge of basic networking concepts, including TCP/IP, SSL/TLS, firewalls, and proxy servers
Container Technology: Hands-on experience with containerization and orchestration technologies like Docker and Kubernetes
Windows OS Proficiency: Strong working knowledge of event and performance monitoring of Microsoft Windows
Company
A&M Technologies, Inc.
As a minority-owned small business deeply committed to our customers, we take pride in our journey since our establishment in 2014.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Amit Bhatia
Chief Executive Officer
Company data provided by crunchbase