National Vision Inc. · 19 hours ago
Optical Lab Manager - Eyeglasses
14021 Lunar Drive unit 1, Jacksonville, FL 32218, USA
Full-time
Onsite
Mid, Senior LevelNational Vision Inc. is a leading organization in the retail eyewear industry, known for making quality eye care and eyewear accessible to all. As an Optical Lab Manager, you will oversee daily lab operations, manage workflow, and ensure that every pair of glasses meets high standards of accuracy and quality while leading a skilled team.
EyewearRetail
Responsibilities
Optimizes and oversees the Lab to ensure efficiency and compliance with company’s policies and operational guidelines
Identifies areas of opportunity and creates an action plan for improvement
Provides world-class service by treating customers with respect, providing prompt and courteous service, and listening and understanding their needs
Executes same day service using 'Ready When Promised' production board
Performs machine maintenance to ensure that all lab equipment is clean and in good working order according to standards
Addresses immediately all equipment malfunctions and informs the General Manager and retail staff of any production delays
Ensures that all safety rules and standards are followed, including making sure that all Lab Technicians, wear protective eyewear in the lab at all times
Assists in controlling inventory shrinkage through the monitoring and recording of breakage and accurate inventories
Ensures that the store maintains a proper level of lenses and lab supplies to provide prompt customer service
Supervises and motivates Lab Technicians and ensures the timely completion of day-to-day functions
Assists the General Manager with recruiting, selecting and retaining a high caliber lab staff
Delegates work functions to team members in an appropriate manner in order to maximize organizational goals and individual development
Ensures lab associate scheduling complies with payroll guidelines while considering skill level
Ensures that all lab associates are properly trained on all lab equipment and they continue to develop their knowledge of laboratory techniques
Partners with the Training Department and Employee Relations to ensure all training and development occur on time and when needed for each associate
Completes annual performance reviews along with continuous coaching conversations with all associates
Qualification
Required
Oversee daily lab operations
Guide a skilled team
Ensure every pair of glasses meets the highest standards of accuracy and quality
Manage workflow
Maintain lab equipment
Train team members in technical processes and quality control
Optimize and oversee the Lab to ensure efficiency and compliance with company's policies and operational guidelines
Identify areas of opportunity and create an action plan for improvement
Provide world-class service by treating customers with respect
Provide prompt and courteous service
Listen and understand customer needs
Execute same day service using 'Ready When Promised' production board
Perform machine maintenance to ensure that all lab equipment is clean and in good working order
Address immediately all equipment malfunctions
Inform the General Manager and retail staff of any production delays
Ensure that all safety rules and standards are followed
Ensure that all Lab Technicians wear protective eyewear in the lab at all times
Assist in controlling inventory shrinkage through monitoring and recording of breakage and accurate inventories
Ensure that the store maintains a proper level of lenses and lab supplies
Supervise and motivate Lab Technicians
Ensure the timely completion of day-to-day functions
Assist the General Manager with recruiting, selecting and retaining a high caliber lab staff
Delegate work functions to team members in an appropriate manner
Ensure lab associate scheduling complies with payroll guidelines while considering skill level
Ensure that all lab associates are properly trained on all lab equipment
Partner with the Training Department and Employee Relations to ensure all training and development occur on time
Complete annual performance reviews along with continuous coaching conversations with all associates
Benefits
Health & Dental Insurance
401k Retirement Savings
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental Leave
Employee Eyewear Discount
Company
National Vision Inc.
National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico.
Founded in 1990
10001+ employees
H1B Sponsorship
National Vision Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (14)
2023 (11)
2022 (14)
2021 (10)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-26IPO
2014-02-07Acquired
Leadership Team
Kevin Hassey
Senior Vice President
Mark Banner
President - America's Best Contacts and Eyeglasses
Recent News
2025-11-18
2025-11-10
2025-11-07
Company data provided by crunchbase