N.C. Department of Information Technology · 18 hours ago
Operations Assistant
Wake County, NC
Full-time
Hybrid
Entry Level
$38K/yr - $66K/yr
2+ years expThe North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and safety of North Carolinians. The Operations Assistant provides key administrative support to the State Center for Health Statistics, managing procurement activities, facilitating travel coordination, and supporting onboarding processes.
Information Technology & Services
Responsibilities
Create and submit purchase requests in compliance with Division and Department regulations
Maintain organized records of purchases, quotes, invoices, and vendor communications
Monitor and reconcile P-Card transactions, ensuring allowable expenses and timely submission of receipts
Track active warranties, subscriptions, and contracts, and alert leadership to service changes or delays
Review and process travel authorizations and reimbursements, ensuring adherence to policy and completeness of documentation
Communicate with hotels and staff to coordinate prepayments and resolve travel-related issues
Collaborate with ITD to manage fixed asset inventory, tagging, surplus coordination, and annual audits
Facilitate onboarding tasks such as badge and parking requests, IT equipment distribution, and key issuance
Submit work orders for building maintenance and route documents through DocuSign as needed
Receive, sort, and distribute SCHS mail and scan pathology reports to designated folders for staff access
Qualification
Required
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience
Equivalent combination of education and experience
Preferred
Demonstrated intermediate proficiency using NCFS for travel authorization processing, reimbursement submission, and toolkit navigation
Experience managing purchasing workflows in E-Procurement, including vendor communication, documentation tracking, and compliance with departmental purchasing policies
Proven experience coordinating fixed asset inventory and surplus processes, including tagging, recordkeeping, and scheduling pickups through DOA
Experienced in using DocuSign to route administrative documents such as F-14 packets and badge forms with accuracy and timeliness
Experience in Microsoft Office Suite and Adobe tools for organizing purchase records, scanning pathology reports, and maintaining operational documentation
Benefits
Employees can participate in health insurance options
Standard and supplemental retirement plans
The NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
Paid vacation
Sick, and community service leave
Paid parental leave is available to eligible employees
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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