Arvest Bank · 23 hours ago
ACC Credit Card Underwriter
Norman, OK
Full-time
Onsite
Entry, Mid Level
$47K/yr - $58K/yr
2+ years expArvest Bank is a financial institution offering a range of services, and they are seeking an ACC Credit Card Underwriter. The role involves evaluating and underwriting credit card requests, making decisions based on established guidelines, and providing support to customers and associates regarding credit card inquiries.
BankingFinanceFinancial Services
Responsibilities
Using established underwriting guidelines, policies and procedures, make credit decisions regarding credit card applications. Prepare proposals to support approval recommendations for requests in excess of assigned lending authority
Maintain thorough knowledge and understanding of credit card products and services at a detailed level to serve as subject matter expert for bank associates and customers
Ensure accurate and consistent decisions based on underwriting guidelines, policies and procedures while achieving defined Service Level Agreement (SLA) for application processing
Review and evaluate reissuing credit card accounts that have been closed or have not met reissue criteria
Review and evaluate credit card line increase applications and approve line increases when applicants meet acceptable criteria
Provide problem resolution to customers and bank associates regarding credit card financial questions. Provide accurate and timely responses to emails, telephone calls and voice mail messages, consulting Credit Card Senior Underwriter or ACC Credit Manager as needed
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity
Support and uphold the Arvest Mission Statement
Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded
Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service
Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation
Promote professionalism at all times
Qualification
Required
Associate's Degree or equivalent experience required
2 years of experience in consumer lending/credit underwriting or Bachelor's degree required
Must be able to arrive at work on time, work on site and have regular work attendance
Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
Must be able to provide cordial customer service regardless of customer personality, presence or communication style
Must be able to perform several tasks at once
Must be able to work in a stressful atmosphere
Must be able to rotate job tasks
Must be able to greet others cordially
Must be able to coordinate multiple and changing priorities
Must be able to verbally communicate with all other associates
Must be able to operate telephone, scanner, copier and FAX machines
Must be able to occasionally work outside of normal business hours
Must be able to move from department, division, or bank to department, division, or bank to attend meetings
Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
The associate is regularly required to stand, walk, sit, and to talk and hear
The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
The associate may occasionally be required to lift or move up to 25 pounds
The incumbent must be able to occasionally travel independently within the US, including overnight, and via automobile and air
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus
Preferred
Degree concentration in business, accounting, finance, economics, or mathematics preferred
Experience in credit card or bank operations preferred
Technical knowledge of State and Federal Laws and regulations pertaining to open-ended lending preferred
Arvest experience preferred
Benefits
Comprehensive suite of benefits
Full range of health and life, financial, and wellness benefits
Company
Arvest Bank
Arvest Bank is a community-based financial institution serving more than 110 communities in Arkansas, Kansas, Missouri and Oklahoma.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
M
Matt Machen
President & COO
Y
Yurik Paroubek
Chief Operating Officer
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