USAJOBS · 1 day ago
Program Specialist - Veteran House Manager
Indianapolis, Indiana, USA
Full-time
Onsite
Entry, Mid Level
$75K/yr - $98K/yr
1+ years expUSAJOBS is seeking a Program Specialist to manage the Veteran House at the Richard L. Roudebush VA Medical Center. The role involves overseeing operations, ensuring guest welfare, and maintaining effective community relations for the Veteran House.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Responsible for the overall operations of the Veteran House as well as the comfort, safety, and welfare of guests
The needs of guests are met by providing orientation to the building, assisting with guest requests, as well as addressing guest complaints and concerns
Routine needs of the Veteran House are coordinated, including linen management, and ensuring availability of stocked kitchen items
Communicates with the lodging Program Support Assistant (PSA) and EMS staff each work day regarding availability of rooms, anticipated guest arrivals, anticipated discharges, and facility cleaning needs
Develop and distribute educational information to staff and Veterans/families about lodging policies, guest rules, and other services available
Receives lodging referrals via the electronic medical record as well referrals directly from Veterans and staff
Responsible for assessing eligibility and then either coordinating a reservation or communicating lack of eligibility for lodging to referring source
Maintain a daily guest list for the Veteran House, noting upcoming departures or needs for extension, room availability, and all projected room cleaning needs
Ensuring accurate Veteran House data collection, developing required monthly reports and meeting monthly report deadlines for forwarding to COC and SW Service leadership
Maintains effective working relationships with community organizations and promotes good relations between the VA and community
Work with Voluntary service to coordinate special events at the Veteran House such as open-houses, special dinners, and holiday activities
Participate in state, regional, and national comfort home societies and organizations for the purpose of improved communication and public relations skills, professional growth, and the opportunity to share their experience with the Veteran House
Qualification
Required
You must be a U.S. Citizen to apply for this job
To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
You must have one year of specialized experience equivalent to at least the next lower grade GS 9 in the normal line of progression for the occupation in the organization
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D or 3 full years of progressively higher level graduate education leading to such degree
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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