Montgomery County, PA · 7 hours ago
Quality Manager
Norristown, PA
Full-time
Onsite
Entry, Mid Level
2+ years expMontgomery County, PA is seeking a Quality Manager for the Office of Public Health. The Quality Manager is responsible for leading the quality management program, ensuring health services are delivered effectively and in accordance with established standards.
GovernmentLaw EnforcementPublic SafetySocial Assistance
No H1B
U.S. Citizen Only
Responsibilities
Effectively upholds, cultivates and communicates HHS core values, culture and strategic imperatives, ensuring they are operationalized in all areas of oversight
Develops and manages initiatives with measurable outcomes
Works with the Office of Performance and Planning to implement valid, reliable, and scalable processes to capture outcomes for use in quality improvement and value-based contracting
Demonstrate proactive problem solving and ensure management of issues and trends
Maintains alignment with overarching HHS vision, values, and direction and with processes of Office of Strategy Management, specifically the Office of Performance and Planning
Leads the process to obtain Public Health Accreditation and re-accreditation, including ensuring that public health programs and initiatives align with accreditation standards and measures, assembling and submitting relevant documentation, and providing technical guidance to OPH staff with respect to accreditation requirements
Monitors and evaluates the performance of public health programs and services
Conduct reviews and assessments to ensure compliance with standards and identify areas for improvement
Establishes performance measures and indicators to assess the effectiveness and efficiency of public health interventions
Works with the OPH Data Manager, Epidemiologists, Director for Health Equity and Epidemiology, and other OPH staff to ensure data collection systems capture relevant information about public health programs and services
Helps to identify opportunities for improvement, implement changes, and evaluate the impact of those changes
Gathers feedback, addresses concerns, and collaborates on improving the quality of services
Excellent communication and interpersonal skills to effectively engage with diverse stakeholders
Proficiency in data management and analysis software
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
Understanding of public health principles and the importance of evidence-based practices
Qualification
Required
Bachelor's degree in public health, healthcare management, or a related field plus two years of experience
At least two years of experience in quality management, preferably in a public health or healthcare setting
Experience leading accreditation processes, preferably in public health or health care
Demonstrated application of knowledge of quality improvement methodologies, data analysis, and performance measurement
Strong analytical and critical thinking skills, with attention to detail
Excellent communication and interpersonal skills to effectively engage with diverse stakeholders
Proficiency in data management and analysis software
Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
Understanding of public health principles and the importance of evidence-based practices
This position requires the following clearances as a condition of employment: Child Abuse History Clearance, PA Criminal Record History, and FBI Fingerprint Clearance
Onsite in-person attendance is required as directed by Supervisor or Administrator
Preferred
Effective interpersonal, verbal & written communication skills
Negotiation/conflict resolution skills
Organization & time management skills
Problem solving skills/techniques
Short- & long-range planning techniques
Ability to establish and maintain effective working relationships
Excellent analytical and planning skills
Excellent presentation skills
Company
Montgomery County, PA
Montgomery County is the third largest county in Pennsylvania.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lee A. Soltysiak
Chief Operating Officer
Tom Bonner
Deputy Chief Operating Officer
Recent News
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2025-12-04
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